Rated 4.2 out of 5 by 31
Rated 5.0 out of 5.0 by JPbeachcomber Superior staff, clean, comfortable, great location....
I had a wonderful stay at this conveniently located property...and would recommend it. The front staff was very friendly, genuine, and caring. I remember Viviane and Ruthlie- very sweet, yet professional and helpful too. Both always had a smile and a great attitude! I also met the assistant sales manager Ashley who is definitely an asset to the staff as well... Breakfast was great, the hotel was very clean, and the room was nicely appointed with a small frig, ironing board and iron, a microwave, hairdryer, couch, nice desk with plenty of outlets for all of our electronic gadgetry... Overall it was a great value and a very enjoyable stay!!
February 24, 2014
Rated 4.0 out of 5.0 by Jackie Girl Staff and Service
Although we had a few problems with the room, the staff made sure that they were fixed as soon as possible. Our wireless connection on our phone and IPad was a constant problem in our room. Most of the time it just wasn't available and therefore had to go to the lobby to receive our info. When we did get it in the room it only was for a few minutes. That was a pain.
I think you need more people stocking the breakfast area especially during season. It is very difficult for 1-2 people to keep up with all the people that come for breakfast at the same time - frustrating for the staff as well as the guests.
In addition I believe you should have a safe in each room especially since people don't want to take all of their precious items with them when they go to the beach, etc. I got tired of having to go to the front desk every time I needed something from the safety deposit box.
Vivian, Ruthie and Bri were great. Vivian found a bag that I had left somewhere in the hotel when no other staff member could find it. They were always helpful and extremely pleasant.
February 20, 2014
Rated 5.0 out of 5.0 by COLD CITY THE BEST
1- WE TRAVELED WITH HOLIDAY INN EXPRESS DURING A 3 WEEK PERIOD AND THIS WAS THE NICEST, MOST MODERN ONE OF ALL. WE RENTED A SUITE AND IT WAS EXCELLENT
February 19, 2014
Rated 5.0 out of 5.0 by Deborah52 Would Go Again...Definite YES! Location was Great.
Cannot say enough positive things about the staff..from front desk, to cleaning to breakfast server. Front desk helpers were just that, Ruthlie, Bri, and Viviane...plus director of marketing Ashley who helped guide us to special top notch places to go or dine. A big thank you to them all!
Beds are very very comfortable and view of pool great. Room amenities worked for us well. Thank you for proving such a nice anchor spot for our weeklong visit to Naples.
February 18, 2014
Rated 5.0 out of 5.0 by Jimnap 47 Best Holiday Express ever ...
Naples Holiday Express is the Best one, Ruthie at the Front Desk and the rest were Great. The room was perfect, clean with everything you need. Express Breakfast was Great.
February 15, 2014
Rated 4.0 out of 5.0 by guy from philly Nice place and GREAT location near downtown Naples
i booked a room for 2 beds pool view. when we arrived we got a single King no pool view. the nice lady at the desk switched me to a twin bed pool view. there's only a few of these rooms that also have balconies at the ends of the Hallways so i was ultimately given the room i reserved and it was nice. Good location with Olive Garden and IHop adjacent and Bonefish in the Naples Bay Resort across the street. Funky seafood restaurants in Tin City are Pinchers and River Walk. The staff were all attractive and super nice. The place is somewhat more upscale than the average budget motel. the pool is on the North side of the bldng - more the architect's fault than anyone else. The steady stream of Citations and Gulfstreams through the nearby airport was more of a fun feature for me than an annoyance. The location just can't be beat. At the intersect. of Rt 84 and Tamiami 41 and next to the little municipal airport. It's about 4000 feet to Tin City and main drag 5th Ave. Naples and perhaps 11-12 minutes to anywhere in North Naples, 25 minutes to Marco Island. The next step up in quality or location could easily cost 2-4 times as much. I'd go back in a heartbeat.
February 14, 2014
Rated 5.0 out of 5.0 by Dads girl Super nice & updated!
I was pleasantly surprised by the friendly & accommodating staff. On the flip side I'm not sure that they should be hanging out in the breakfast/lounge area when on break or off their shift, it'a somewhat unprofessional.
The housekeeper was very sweet and happy to return at a later time when requested.
February 12, 2014
Rated 4.0 out of 5.0 by Bonita86 Comfy bed. Hot breakfast. Nice pool.
Nice hotel. Clean rooms. Newly renovated. Modern decor. Friendly staff. Very comfortable bed and pillows. Large outdoor pool area and hot tub. Great for old and young. Warm breakfast. Not much seating for amount of people staying in hotel, but we did find a seat every morning. Fast elevator! Good tv and service.
February 12, 2014