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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 529 reviews
94%
Recommend This Property

Ratings Breakdown

529reviews

  • 5 Stars
    391
  • 4 Stars
    91
  • 3 Stars
    23
  • 2 Stars
    15
  • 1 Stars
    9

Jimmy O approves.

By

March 28, 2017

club

Very spacious room. You'll love staying here. Convenient to everything: downtown; botanical garden; and karaoke.

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Adequate Location

By

March 28, 2017

Make sure you bring a copy of your reservation confirmation at check in. The staff did not honor the reservation until I went back to the desk twice and insisted that they provide me with the room that was listed on the reservation form.

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Critique great

By

March 28, 2017

Great service, friendly help. All seemed to like their employment.

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Great property souranded in downtown napkes, beautifull walk at night

By

March 27, 2017

Excellent the company continues to invest in their property and raising the bar to compete in a diifent level of hotel business, its paying off, please continue

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Great place to stay!

By

March 25, 2017

Friendly service! Great beds! Quiet rooms! A hot rob and beautiful patio area!

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Excelente servicio

By

March 24, 2017

club

Excelente servicio, limpieza y trato del personal, volvería a elegir el hotel, pero mejoraría notablemente el wiFi, no es el mejor por las condiciones del hotel.

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A Surprise Upscale Experience

By

March 22, 2017

platinumelite

My expectations were exceeded by this property. I am use to staying at mainly 5 star properties, but had a promotion for this property and I hesitantly decided to take advantage of it. Boy was I surprised. I enjoyed my stay at this property more than some of the 5 star properties I have stayed at. This hotel makes me rethink the category of hotels I usually stay at. The breakfast was awesome, the towels were fresh and fluffy, the beds were super comfortable and there was no noise from the adjoining rooms even though the hotel was packed. There was no attitude from the staff that you get a lot of in 5 star hotels. The staff were as helpful as can be and couldn't do enough for you.

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Great stay

By

March 22, 2017

club

Great room location and hotel. Very nice and helpful staff

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Great Stay

By

March 20, 2017

Always a great place to stay when in Naples on business. The staff is always helpful and kind.

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Nice updated property

By

March 20, 2017

Updated lobby and rooms. Spacious and well appointed with mini fridge and microwave. Breakfast pretty basic. Not a fan of the pre fab omelette in particular and basic fruit.

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Survey

By

March 20, 2017

Comfortable and relaxing experience. People. We're friendly and accomdating to me they went out of their way to make sure my stay was good.

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Great hotel

By

March 17, 2017

Nice place to stay. Clean, updated. Good breakfast.

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