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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.2

based on 767 reviews
83%
Recommend This Property

Ratings Breakdown

767reviews

  • 5 Stars
    420
  • 4 Stars
    181
  • 3 Stars
    70
  • 2 Stars
    55
  • 1 Stars
    41

Great hotel and staff

By

April 22, 2017

club

Professional and friendly staff that was helpful. Was treated as a guest, not a room number. Hotel is clean and well maintained. Room was immaculate and up to date. Enjoyed my stay.

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Quick Airport stay

By

April 22, 2017

platinumelite

Last minute work travel. If you are in a hurry and plan to fly from BNA this is the hotel to choose.

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Love the courtyard balconies

By

April 21, 2017

platinumelite

This hotel has friendly staff and comfortable rooms. The balconies that over look the court yard give you the feeling of being in the park when you are just minutes from the airport. Highly recommend this property.

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Overnight for flight next say

By

April 20, 2017

club

Hotel was clean, staff friendly, near airport for next day flight, restaurants close by, would stay again!!

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Nicely remodeled

By

April 20, 2017

club

Nicely remodeled property with very friendly staff.

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Business weekend

By

April 20, 2017

Atmosphere was decent and easy to get to from highway. Front desk not the best for a IHG hotel and that was disappointing as no acknowledgement of IHG status, no offer of water or amenity points.

Breakfast was usual IHG, lounge area comfortable and close to restaurants.

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comfortable bed

By

April 19, 2017

club

we liked the hotel room but we would have liked to have a jacuzzi tub. we would have liked a shuttle service to and from the events up town.

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Good Value

By

April 19, 2017

Clean Room; Nice Staff; and Easy Access to Opryland, downtown, and airport

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Hotel agradable

By

April 18, 2017

platinumelite

Hay ciertas camas comodas, las instalviones estan bien yel area de desayuno es eficiente

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Comfortable bed and great service

By

April 17, 2017

club

Great location, not the best breakfast, but better than other hotels in the area, at check in staff member pointed me the long way to my room, there was only one staff member at peak check in hour. Other than logistics, staff members were kind and welcomeing.

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Good service just not enough front desk staff

By

April 17, 2017

platinumelite

Staff were all great, but only one at the front desk when checking in and she was also responsible for answering the phone. Made checking in a much more lengthy process then it would have been if another person available.

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Good place to stay.

By

April 11, 2017

club

The front desk staff was especially helpful. The location was excellent and the price was quite good.

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