 Guest Reviews
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96%
Recommend This Property
Overall Experience 4.7
96%
Recommend This Property
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expectations met
ByRyan Jay
December 30, 2020
I like how Holiday Inn offers the same thing, regardless of where I am. When I'm not in a major city, or i am in-between destinations, HIE is my go-to hotel.
Great place to stay
BySandy
December 29, 2020
This is a great place to stay. Friendly staff and clean hotel
Comfortable bed, room not real clean :(
ByPatty
December 21, 2020
The bed was actually quite comfortable and the bathroom was very nice except that it wasn't very clean. The whole room in fact had quite a bit of dust. There was an issue with the room entry door when we first went in, that was fixed the next morning. The desk clerk and I had to work on the door at night so that we could stay in the room. The staff were awesome as far as the front desk and breakfast server.
Nice, modern rooms
ByILvisitor
December 19, 2020
Great experience during pandemic. Staff was all masked all the time, rooms were spotless and breakfast service was touchless. My daughter was doing remote schooling in the morning and the room had plenty of workspace, good desk lighting and solid WiFi service. I would definitely stay here again.
Omaha
ByBill
December 17, 2020
Thank you for a terrific experience! Great job. Your staff was most helpful
Comfortable room and good location
ByMommaG
December 14, 2020
We found this hotel last minute. It was comfortable and we were able to get the work done that was needed. The wi-fi connection was strong. The front desk staff was friendly and helpful. We will visit this location again in the future.
In Omaha for fun and work
ByDocG
December 09, 2020
Always nice to stay at that HIE! Very clean and comfortable and don't over charge for what you get. I'll be back again!
Millard area access
ByBobby
December 09, 2020
Nice clean hotel. Quick access to any Millard area activities. Staff was friendly and helpful
Thank you
Bykhessell
December 05, 2020
It was a difficult time with Covid-I really appreciate your staff, but the manager will always stand out and she was sooo helpful!!!
Clean and Comfortable!
ByTrisha2020
November 24, 2020
In this time of Covid needed a safe place to stay enroute to and from Denver. Omaha was our city of choice, this Holiday Inn Express our place of choice. It was definitely a smart choice. Excellent service from the minute we entered the lobby, room was comfortable, towels exceptional for this type of Inn. Didn't choose to have the included breakfast so can't comment on that but we've stayed here several times now and will do so again.
Thank you so much.
Great Hotel
ByAdam
November 23, 2020
Great customer service
Brought back hot breakfast
Offer more at Happy Hour
Billing issues
ByBJW02124
November 13, 2020
This was my second business stay. Room was booked on corporate card as a direct bill by my office. I was required to give a credit card in person both stays for incidental charges. On both occasions I was asked about the direct bill status and confirmed how room was to be charged on corporate card and then on both stays, it got screwed up and billed to my personal card instead. On my second stay I was advised by deal clerk the manager would handle the reversal and when I spoke to the manager about it she advised she knew nothing about it and was bothered that she had to fix the problem. The devil is in the details.