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Rated 4.3 out of 5 by 305 reviewers.
Rated 5.0 out of 5.0 by back to Pueblo It had been a few months since I was here but staff just as friendly and helpful. August 31, 2015
Rated 4.0 out of 5.0 by Great place Staff was friendly and very helpful. Enjoyed staying there. Exercise room was clean. August 30, 2015
Rated 5.0 out of 5.0 by Bedding The only issue I had with my stay is that they pillows and mattress was too soft. As if just being worn from so much use. A good thing for the hotel because they stay busy. Just recommend replacement of pillows and mattresses based on fair wear and tear. Someone from management should just test random rooms for mattress and pillow comfort. Otherwise I really enjoyed my stay and was quit comfortable. August 29, 2015
Rated 3.0 out of 5.0 by good bed Good mattress and pillows. The breakfast room not stocked like we are use to no hard boiled eggs, little fresh fruit, and rolls had been out a while. August 27, 2015
Rated 3.0 out of 5.0 by Rude Staff Firealarms went off in the middle of the night - when called the front desk was told, "just go back to sleep"! August 17, 2015
Rated 2.0 out of 5.0 by front desk morning staffer was super Your front desk person Anaya was very good at customer service, she was polite and went above and beyond to fix/solve problems. August 17, 2015
Rated 5.0 out of 5.0 by Great Stay Great place to stay. The staff was great and the hotel was very clean. Parking was a bit lacking because of all the trucks with trailers staying but otherwise was a wonderful experience as always with the Holiday Inn! August 17, 2015
Rated 1.0 out of 5.0 by alarm stystem Both nights we were at this hotel their alarm system went off EVERY hour and I mean a SHRILL sound of 4 beeps!!! Was horrible. The first night I called down to the desk and they said they had something faulty going on and would fix it. The first one went off at 7 p.m. and every hour after that until 2 a.m. in the morning. NOW try sleeping through that. I was a little "upset" and mentioned it to the front desk because we had considered changing hotels for the 2nd night. They assured me it was fixed., WRONG - 2nd night at 8 p.m. it went off again. No apologies and for sure no offer of a comp night!!! BAD, BAD, not up to this chain's standards. This has made our last 2 stays at Holiday Inn Express hotels across the U.S. unacceptable. So the next night on the road we obviously changed to another hotel chain. Sorry, Holiday Inn Express but if the hotel had offered to comp us in any way it would have been different. We have used Holiday Inn Express hotels for years and have redeemed free rooms from points, so we have stayed at a lot and have never had one who would not offer something for nights of no sleep!!!! August 17, 2015
  • 2015-09-01T11:10:31.190-05:00
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