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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 453 reviews
86%
Recommend This Property

Ratings Breakdown

453reviews

  • 5 Stars
    266
  • 4 Stars
    101
  • 3 Stars
    37
  • 2 Stars
    25
  • 1 Stars
    24

Comfortable and enjoyed my stay

By

May 26, 2017

club

Had a wonderful experience and everything was good.

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Shocked

By

May 26, 2017

As an avid business traveler and IHG member, I was thoroughly disappointed with this hotel. It was old and dilapidated and the room was ridiculous! I was embarrassed to have booked a room there and left the very next day! It is in a sketchy part of town in my opinion and needs to be converted into a Motel X or torn down. I would NEVER stay here again!

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Very friendly staff, large, comfortable room!

By

May 25, 2017

platinumelite

Our room was very large, nicely decorated, with a comfortable bed. The staff at check in and check our were very friendly.

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Nice room, comfortable

By

May 23, 2017

platinumelite

Room was much bigger than anticipated. Very comfortable.

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Good location for Medical Center

By

May 22, 2017

Thanks to Stefan for going the extra mile to make my stay a memorable one. I was in and out fairly quickly and appreciated the close proximity to the excellent Mexican restaurant across the street. Will return to this location on my next business trip to SA's Medical Center. Thanks!!

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Nice hotel

By

May 18, 2017

platinumelite

Nice little hotel. Excellent location! Like the modern look in the lobby. Rooms are clean and quiet for a good nights sleep. Highly recommend this hotel for everyone traveling in the area.

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Uncomfortable Hotel with Lobby Change and Outdated Rooms

By

May 17, 2017

The hotel was very noisy being right next to Interstate 10. Bed was somewhat uncomfortable. There was black mold in the shower. The renovations in the lobby made the hotel seem very bland. It had white paint, no pictures, and overall was not a warm comfortable atmosphere. It was almost like being in a hospital. However, the staff was excellent. In particular, the customer service staff in the morning serving breakfast was a great help!

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Great room

By

May 15, 2017

Very clean room, staff very nice and accommodating when requesting a late check out and extra pillows.

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Comfortable room and bed.

By

May 10, 2017

Customer Service with a Smile. Room and bed were extremely comfortable. Staff were friendly and greeted me every time leaving the building.

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Clean well appointed rooms

By

May 01, 2017

Hotel very clean. Staff knowledgeable and friendly.

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Clean Room and Great Service

By

April 29, 2017

club

It was a very enjoyable stay! Easy to book and staff was very friendly!

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Comfort at its best

By

April 28, 2017

Spontaneous trip! Staff was very pleasant and accommodating. Rooms were clean and bed was comfortable!

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