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Holiday Inn Express & Suites Silver Springs-Ocala

5360 E Silver Springs Blvd , Silver Springs, Florida 34488

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 1190 reviews
97%
Recommend This Property

Ratings Breakdown

1190reviews

  • 5 Stars
    976
  • 4 Stars
    151
  • 3 Stars
    35
  • 2 Stars
    21
  • 1 Stars
    7

Comfortable but not cleaned at 1.30 am and was reserved to me

By

December 27, 2019

Room wasn’t clean when I arrived at 1.30 in the morning from a long drive from Alabama.Bathroom was dirty garbage wasn’t picked up had to change room at 1.30 am . Me and my wife were the only people and lady at the front desk told me she is upgrading the room with a couch with folding bed which was of no use for us and didn’t make sense as we were just two. I did want to say anything to the lady at front desk at 1.30 in the morning as I was too tired and just wanted to sleep.

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Comfortable, clean retreat

By

December 25, 2019

club

Always enjoy our stay here. Bed and pillows allow for a good night's sleep. Breakfast is delicious. Will stay again!

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Comfortable and Quite Room

By

December 20, 2019

Easy access and excellent bed and pillows. Very accommodating with late arrival.

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Great Hotel!

By

December 16, 2019

club

Beautiful hotel and great customer service! Very clean rooms, newer location.

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Buen Hotel

By

December 13, 2019

club

Excelente lugar familiar y descanzo recomendado altamente para cualquier familia que desea un buen hotel de descanzo

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Overnight stay

By

December 13, 2019

club

Really decent hotel for the money. The staff was great and the lady running the breakfast buffet was really nice and friendly.

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Amazing!

By

December 11, 2019

club

Very nice and modern rooms. Great breakfast. Very clean property.

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IHG Member

By

December 10, 2019

platinumelite

Stay was ok, no comfortable lounge to sit in had to sit in the dark in the dining room. Wasn't dark when I first went to sit. Front desk staff came a couple times in the room but never spoke or offered to turn lights on. Front desk staff was outside smoking a cigarette and did not speak when I approached the building to come in and I don't understand the miniture refrigerator in the room, which was not good for my back or to store anything. This is not acceptable at Holiday inn Express-IHG

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One night stay - great experience

By

December 10, 2019

club

For just a one night in a hotel, all we were looking for was a decent nights sleep. It was a nice bonus to have a just about perfect room. Friendly staff, clean room, comfortable bed, good breakfast. We would have been satisfied with a lot less so it was a pleasant surprise to have everything be top-notch.

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great stay

By

December 09, 2019

club

Best stay i ever had the staf was great. And we travle a lot .

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Great hotel

By

December 07, 2019

We stayed over on our way to Disney. We checked in around 12:30 am and Jackie greeted us at check-in. She was very friendly and nice. Our room was good size. The beds were comfortable. There were plenty of plug ins for our electronics. Breakfast was very good and a nice selection. We were greeted by Rose. She speaks to everyone individually. We have stayed here before and she greeted everyone then too. Very friendly and welcoming. Would stay here again.

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Comfortable beds, great service, spacious suite

By

December 06, 2019

club

I had an adult "Special Needs" cousin who came to visit just see "Light Up Ocala." This is a special treat for him every year. We booked the suite and it allowed plenty of room for him to stretch out and watch TV when we weren't downtown. He LOVED the wonderful breakfast served and enjoyed the overall experience. The hotel was very accommodating to any special needs for my cousin, and we are very appreciative.

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