Rated 4.3 out of 5 by 173
Rated 3.0 out of 5.0 by disappointed16830 A Mediocre Stay
We stayed 3 nights, was happy that they enforce quiet hours. However, we did have some issues: water was not very hot and the shower head could not be adjusted (and when attempting to adjust the water pipe was actually moving at the wall and we were afraid it was going to come apart); hair in bathroom in sink, tub and floor; toilet paper holder was not secure, no trademark cinnamon rolls on Sunday or Monday morning. Also, Monday morning breakfast had issues of no salt and pepper on the tables, lights not on at bfast bar, and omelettes were cold.
Our opinion was a mediocre stay, but feel we payed for more than what we received.
May 20, 2015
Rated 3.0 out of 5.0 by TomBrady Mattress and Shower Below Par
The mattress was so soft and worn out that my back was sore after I slept. When I showered at 8 a.m. the hot water ran out after one minute. The breakfast buffet is loaded with sugary confections and processed food.
May 18, 2015
Rated 1.0 out of 5.0 by sports20121 Cold, Dribbling Shower
I've stayed at 10+ Holiday Inns this year, and this is probably the worst. The building feels very dated, and probably hasn't been renovated in a very long time. My bathroom was tiny and pillows were uncomfortable. My shower this morning was freezing and the shower head was broken.
May 12, 2015
Rated 5.0 out of 5.0 by Trudell Excellent
Had a great stay. Very comfortable and desk staff and lady in breakfast was so sweet and friendly. Would recomment it.
May 5, 2015
Rated 5.0 out of 5.0 by Eddio Nice place to stay on the way to Hartford, CT area !!
My wife and I had a wonderful overnight stay at this HIE. The front desk assistant was delightful and very helpful and I am sure she will be getting promoted in a short while as she epitomized efficiency and professionalism. She made our stay delightfu. Thank you and congratulations for having a very nice hotel. The accomodations were wonderful.
April 30, 2015
Rated 2.0 out of 5.0 by NONSMOKER16 Non smokers beware...
Ordered Non Smoking room, only to find out it was positioned right in the middle of the Smoking Hallway. Smelled like we had chain smokers sitting right outside our door from 5-12:30. Hotel staff either didn't care or had no offering of how to fix this.
April 29, 2015
Rated 4.0 out of 5.0 by Saraliz Room was great
The Breakfast could have been fresher. Bread was stale and had to ask for butter and cream cheese. the room was great as always. Enjoyed our stay.
April 23, 2015
Rated 5.0 out of 5.0 by MarePer Good service
We have stayed here several times and have had a pleasant experience each time....the staff is always friendly....the food good....and the rooms comfortable
April 20, 2015