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Holiday Inn Express & Suites Surrey

15808 104th Avenue , Surrey, British Columbia V4N 5L2

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 880 reviews
95%
Recommend This Property

Ratings Breakdown

880reviews

  • 5 Stars
    573
  • 4 Stars
    240
  • 3 Stars
    38
  • 2 Stars
    19
  • 1 Stars
    10

The best holiday Inn with my 10 years IHG expereiences!~

By

December 05, 2019

platinumelite

I have been using IHG hotel chain around 10 years around world and this hotel was my best experience among various holiday inns in world.
Brand new building, clean and nice staff.
it looks same level of crown plaza.
Wish you also have good expereience with them.

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Outstanding Customer Service

By

December 02, 2019

club

Hats off to the front desk that were working the evening shift. So kind and helpful. When I was getting ready to leave for my work Christmas party Amanda (I think that was her name) offered to let me use her coat because she didn't want me to be cold. Talk about staff that go the extra mile for their guests. I can't wait to go back again. Thank you for a wonderful stay.

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Workers are excellent

By

December 02, 2019

From the minute I walked in to the minute I left, all the workers I came into contact with were excellent - smiling, helpful, resourceful and pleasant. I was there for two nights. It was quiet and relaxing. Food was great and I thought the coffee was done well. The offerings were good and plentiful, from pancakes to cereal. The fruit was simple with apples and bananas. I had a king sized bed that was comfortable. Bathrooms were clean, large but the sink area was small. I am also tall, so finding the right spot for the shower head was difficult as it kept falling down. Parking was pretty good although the exits to the main road good have been marked better as one exit doesn't permit a left turn.

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Frequent Buisness Traveller

By

November 30, 2019

This location in Surrey is close to everything. The property is clean and quiet, staff most accommodating and friendly, and the morning breakfast is fantastic. This property is my preference when working in the Surrey area.

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one week stay in surrey

By

November 25, 2019

Hotel is under renovation ,its probably much better when the work is finished,the renovation is done very discrete so there was no noise disturbance or dust.

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Great place to stay!

By

November 24, 2019

First I think it's important to tell you a little bit about our typical stays. We travel across the world and have stayed in many different hotels Resorts Etc. Holiday Inn is always a clean stable environment when we're not sure of the
location we are staying. We chose this particular Holiday Inn because we needed to stay in Canada for 2 weeks to
visit a family member in the Eagle Ridge Hospital. The hotel
was convenient to the highway. The hotel was in the
process of being remodeled so I didn't give it the best
marks for that quality but I know that it will be great when
it's finished. The breakfast was the standard Holiday Inn
good. But the thing that makes this hotel outstanding is the
staff I believe. During our 2 weeks stay the staff could not have been more helpful. They always provided a smiling face and a good morning greeting. Being from the US we weren't exactly sure of a few things and they helped us get all of our questions answered. I would highly recommend this location for visitors as well as residents

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Excellent experience

By

November 23, 2019

club

It was a good staying experience. The staff was very professional and caring.

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Great place to stay

By

November 21, 2019

club

Very affordable, great staff, excellent brekfast and relaxing room

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Visiting from Red Deer

By

November 18, 2019

My family enjoyed our stay as staff greeted us with warmth and smile!

The few issues we had:
• AC/Heat in our room kept on turning off. We had to open the window to have fresh cool air come in.
• there were only 2 of the large towels.

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comfortable room

By

November 16, 2019

Very pleasant staff and good location to access just about anywhere in the lower mainland.

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Our Best Stay Ever

By

November 06, 2019

club

We cannot express our pleasure with our stay at the
Holiday Inn Express

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Excellent stay and better service!

By

November 05, 2019

This is an excellent hotel with great value. The service staff is excellent, every time I’ve come it’s been the same. People making the effort to make you happy you chose the hotel - you can’t ask for more.

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