 Guest Reviews
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96%
Recommend This Property
Overall Experience 4.7
96%
Recommend This Property
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Christmas Eve Stay
ByJudy
December 28, 2020
We have family in Tooele but live about 35 miles away. We decided to book a room so we wouldn't have to drive home and back for Christmas morning. The Holiday Inn Express worked out perfectly for us. The room was clean, the temperature control worked great. The king bed was comfortable and we slept soundly. We highly recommend this hotel as it is also very close to restaurants and a Walmart.
Loud Elevator Chime all Night
Bychris 18973
December 27, 2020
This was my worse Holiday Inn stay ever. Holiday Inn and IHG are my go-to stays for all of my travels and I have never been so disappointed. Despite always getting my room presence far away from the elevator and nearest to the fire escape, I ended up right next to the elevator. The hotel did not appear to be busy enough for me to not get my preference and the host didn't even ask me if it was ok.
Normally I wouldn't complain, but the chime from the Elevator could be heard in my room all night. It was the worse night of sleep I could have imagined. Which was disappointing after a 12-hour drive that was followed by an early start for another 12-hour drive.
Great stay
Bycemley
December 26, 2020
The stay was great, room kept clean and stocked. Help was great. Enjoyed the lady serving breakfast each morning.
Great Experience
ByJaymee
November 30, 2020
We enjoyed our stay at this Holiday Inn Express. It was very clean and cozy.
Comfortable room
BySusan
November 16, 2020
Very good amenities. Great staff. Wonderful breakfast and clean property
Inadequate Customer Service
ByKodorto
November 15, 2020
My business trip was cut short due to project completion. I inquired twice to customer service regarding one day early checkout and refund legally due to me. CSR walked away, ignored my questions and said "call our toll free number" - Which I did, and received the same lack of customer service. I guess they were too busy surfing the internet or playing on their cell phones.
SLC
Byglowe
November 14, 2020
The room did not have enough TP There was no place to put my trash. I had to schedule room cleaning. Breakfast was not an option. The take out option was not open when I left for work at 6AM. Bring back breakfast. The staff was OK. Bring back scheduled room cleaning at least every other day. Have large trash cans available for the days when there is no room cleaning. Ensure there is enough TP and Kleenex for each room.
Close to restaurants, friendly staff
ByBBurg
November 10, 2020
I will be staying there again. Everything you need, and a pretty nice room to relax in too. Thanks bery much Holiday Inn Express, Tooele.
Craig B
Love staying here.
ByRieny
November 06, 2020
Friendly staff. Clean and comfortable rooms. Convenient. Good value for money.
Cozy
ByHappy-traveler
October 28, 2020
I was very pleased with our experience. The staff was friendly and always pleasant . The laundry room was clean as was the rest of the Hotel. There were sanitation stations at all entry points and by each elevator. Even with the COVID going on the breakfast was good. I understand that these are trying times and I was happy with how our hotel managed things.
Normal
By
October 24, 2020
Fine it was good actually the ac unit on the other floor was kind of loud but other than that it was fine
Excellent
ByCorn
October 21, 2020
I would recommend this motel to everyone who is in the area