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Holiday Inn Express Portland East - Troutdale

477 NW Phoenix Drive , Troutdale, Oregon 97060

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 814 reviews
88%
Recommend This Property

Ratings Breakdown

814reviews

  • 5 Stars
    485
  • 4 Stars
    199
  • 3 Stars
    66
  • 2 Stars
    42
  • 1 Stars
    22

Best Service Ever

By

December 25, 2019

club

Love the staff: Katy for going beyond the call of her duty. She was supportive as well as, being thorough by providing information that made my stay at Holiday Inn THE BEST. Staff member Daisy: for being on top of things. She was quick with a resolution to make my stay more comfortable. A big thank you to Rivers in the dining room for always having an inexhaustible supply of snacks, hot/cold drinks and hot breakfast. For the staff keeping the place clean and making it feel like home away from home. Because, we really were 365 miles from home. We had a great stay at IHG and will definitely stay with them again.

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good nights sleep

By

December 23, 2019

The bed was great, I slept perfectly.

I had to leave to early so I did not try breakfast.

Employees were very friendly.
Great management, on desplay

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All is great!!

By

December 13, 2019

Everything was wonderful, as usual. Please send me some of the pillows. They are absolutely the best.

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Great service

By

December 09, 2019

club

Friendly and efficient staff. Breakfast staff very friendly and helpful

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Good overnight stay

By

December 07, 2019

Stayed one night. Liked the location, within easy walking distance from Troutdale and outlet mall. Hotel is sandwiched between two truck-stops but we didn't hear any noise from these facilities during our stay. Service from hotel staff was excellent. Room was clean, comfortable and spacious but could benefit from some new paint and renovation as the hotel is starting to show its age a little.

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Pet Owners

By

December 07, 2019

club

We travel with two well trained dogs and use leashes. Our dogs are always crated when traveling and when in the motel room. We always carry poop bags with us and pick up after our pets. It is too bad that a lot of the pet owners do not pick up after their animals.

Perhaps a pole with poop bags could be to available for pet owners and they would be more responsible in picking up after their pets.

It is disgusting to non pet owners to see piles of poo laying on the well manicured grass. It makes the responsible pet owners look bad.

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Holiday Iinn

By

December 06, 2019

club

As expected,affordable business travel.Excelent front desk and personnel service.

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Great breakfast

By

December 06, 2019

club

Great breakfast, clean facilities, and nice pool/hot tub. Bed was firm and my husband was uncomfortable. I was fine.

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Good value for the money

By

December 03, 2019

This hotel is easy access and very clean. We stay here whenever we need to be in the Troutdale/Gresham area.

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Great service and comfortable bed

By

November 29, 2019

Great service. Room was very clean. Breakfast was awesome.

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Leisure time at this holiday inn

By

November 26, 2019

Great place and values. Will come to ihg network hotels whenever possible

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holiday inn

By

November 25, 2019

platinumelite

nice hotel, very easy to get to. lots of parking.

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