Rated 4.1 out of 5 by 84
Rated 5.0 out of 5.0 by blissful22 Well Equipped Rooms
We stayed in a room with two queen beds and I was surprised to find a love seat sitting area as well as a small table for two. The room also had a larger than average refrigerator for a hotel room and a microwave. The beds were very comfortable. The only thing that needs improvement at this location is the breakfast. We went down to eat at 8 am and they were out of many items and there was no OJ only a very watered down passion fruit drink. This is a great location to stay at while doing activities in the Columbia River Gorge or if you are attending a concert or function at McMenamins Edgefield.
July 2, 2014
Rated 4.0 out of 5.0 by Chris789 Clean and comfortable
Clean and comfortable room and hotel. Front desk staff were friendly and very helpful. Getting into the hotel is a bit awkward, it's easy to miss the turn in. The hotel is located on a one-way frontage, so if the turn is missed you have to go to the other frontage road on the other side of the freeway, there is no way to access the hotel from behind it. It is awkward if you don't know the area.
July 2, 2014
Rated 5.0 out of 5.0 by Robert1960 Comfortable Bed and Pillows
Enjoyed my stay and will definitely be back if in the area.
July 2, 2014
Rated 5.0 out of 5.0 by GrtLW The greeting made the stay excellent
We got into Portland late and the young lady Marrisa, who checked us in, was exceptional!
She was professional, sincere and on her game.
She was my only contac;t but she set the stage for a great stay at this property.
Our room was perfect,t the housekeeping above excellent and the housekeeping staff friendly the next morning. We got a great night of rest and enjoyed our time in Portland.
I will be back!
Thanks Troutdale and that young lady Marrisa!
You guys ROCK!
July 1, 2014
Rated 5.0 out of 5.0 by krew Comfortable bed and freindly staff
The staff was very friendly and the room was clean and comfortable. We were not impressed with the breakfast but the staff was trying their best to restock items. The cereal dispensers were broken and awkward to use. One of my sons has a peanut/tree nut allergy and it was difficult to find out what contained/didn't contain nuts. The kids LOVED the pool and we all slept great.
June 25, 2014
Rated 4.0 out of 5.0 by ay1496 Next to Truck Stop
The truck stop next to the hotel always had trucks moving around all night. I reserved a room for 2 adults and 2 children but were never given 4 sets of towels. Every day I had to call the front desk and wait till another set of towels were delivered. The house keeping staff should know how many people are registered in the room and leave the appropriate number of towels each day. The front desk was very helpful to bring the towels to our room. The hotel was placing a seal over the parking lot pavement the following day after I arrived so I had to move my vehicle by 8 am during my vacation. Evidently it was not done when they told me it was going to be done so I had to move my vehicle by 8 am again the next day.
June 24, 2014
Rated 5.0 out of 5.0 by Annethen Comfortable bed and great service.
I had a very good experience staying at the Holiday Inn Express. Very clean, pretty quiet and I did rest well.
June 23, 2014
Rated 2.0 out of 5.0 by topsea Comfortable bed and clean fairly quiet room
'Nothing seems to work at this lodging. The wifi in my room never worked even after telling the front desk the 1st day. (It's a good thing I carry a mobile hot spot and used it instead of the non-working wifi#.
The refrigerator did not work and was replaced after the first day.
I threw out my milk because of it.
The bedside lamp#the one nearest the center of the room) emits a very annoying high pitched noise.
Not much variety for the breakfast bar. I will say it is the poorest I've seen in any Holiday Inn Express I've visited.
Annoying lack of waste basket under main sink and counter.
June 20, 2014