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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 571 reviews
92%
Recommend This Property

Ratings Breakdown

571reviews

  • 5 Stars
    386
  • 4 Stars
    115
  • 3 Stars
    30
  • 2 Stars
    26
  • 1 Stars
    14

Comfortable place/convenient location

By

October 17, 2017

Visited with my family and found the room to be clean and comfortable.Hotel is in a convenient location for shopping and events in Detroit. There were some issues with staff as they were not accommodating or attentive.

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Great stay

By

October 16, 2017

platinumelite

the staff was great. Clean room and great food. i will stay again for sure.

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Great staff, very welcoming members

By

October 14, 2017

As always the staff makes one feel welcome. 10 points for the staff. Would like to see some variety in breakfast and regarding the issue I experienced in the bath - train your cleaning staff to report such things to management.

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Gracias!

By

October 13, 2017

club

Excelente servicio e instalaciones modernas. Habitaciones limpias y equipadas con todo lo necesario.

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HIE

By

October 12, 2017

Overall the experience was positive. The only things that detracted from the stay was that the toilet was not flushed after being cleaned with some chemicals. The bathroom door is black and had figureprints all over it, which was a little gross. Some grout in the bathroom was brown, like it was dirty.

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No suprises

By

October 10, 2017

always consistent, never have a problem with Holiday Inn Express.

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Great experience.

By

October 10, 2017

club

I would stay here again. Very clean and welcoming hotel. Rooms were very nice. The pool area left a lot to be desired but other than that it was great

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Needs to up the maintenance

By

October 09, 2017

Musty smelling and dirty. Will not go back. There is plenty of other hotels to choose from in the area.

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Great, newer hotel, but inexperienced staff

By

October 04, 2017

The hotel facility and room were excellent, but the staff was unable to control very noisy guests and their children who were in for a youth hockey tournament. I know this can be difficult to manage, but I could not sleep and checked out early to find a quieter hotel.

If there were no special events underway, this might be a good hotel choice, but the hotel management needs to learn to be more responsive to noise complaints from guests.

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Good room but noisy neighbors

By

October 03, 2017

We were annoyed, all night unfortunately, We were annoyed, all night unfortunately, We were annoyed, all night unfortunately, We were annoyed, all night unfortunately,We were annoyed, all night unfortunately

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Great Hotel

By

October 01, 2017

club

Very nice hotel. Staff was great! Breakfast was pretty good. I would stay there again, very clean

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Great place to stay

By

September 28, 2017

Accommodations are great here we stay here whenever in the area

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