Rated 4.3 out of 5 by 81
Rated 5.0 out of 5.0 by Baseball Bob Great service
My wife and I stayed two nights at the Holiday Inn Express in Troy. We had a wonderful experience there. I highly recommend it.
We were especially impressed with the service we received from Hilda in the Breakfast Room and Katrina at the front desk. They both went out of their way to assist us. Kudos to them!
July 6, 2014
Rated 5.0 out of 5.0 by Wezza Excellent service staff
I would like to thank all hotel staff for outstanding
service and in particularly Hilda who did a wonderful
job and was so helpful and cheerful during breakfast
time. Such a wonderful experience.
June 30, 2014
Rated 5.0 out of 5.0 by vma1 Great hotel with exceptional staff
Everything here is new, fresh and clean. The staff is empowered to put the customer first!
June 23, 2014
Rated 2.0 out of 5.0 by cobraann Poor Housekeeping
The first night I was there, I had one room with my teenage sons and husband. We did not get housekeeping to the room that day. The second and third night, I decided to get a second room so that my sons had one room and my husband and I had another.
My son had just graduated from Cranbrook and we were in the process of moving him out of his dorm. We stayed for three nights.
It wasn't until we left that they told me they never received any housekeeping for three entire nights. They simply asked for fresh towels, but didn't want to bother anyone about getting the room cleaned so didn't tell me or the hotel staff.
That is simply unacceptable. I have no idea how that could happen. We were out of the room several hours each day, so there was no reason the staff could not have cleaned the room.
June 20, 2014
Rated 2.0 out of 5.0 Holiday in n Troy Michigan- AC unit very noisey etc
The hotel facilities are very clean and the staff is very nice Free breakfast and business office available If you can stand the noisy AC unit going off and on and a slow responding TVB network is a good place to stay
June 19, 2014
Rated 5.0 out of 5.0 by jimp4 rates
hotel rates should be veteran sensitive! In other words a discount for service to country would be most welcomed. Thank you for a great stay at a hotel located near relatives.
June 11, 2014
Rated 4.0 out of 5.0 by MrTea Pretty good place
It's one of the better Holiday Inn Express hotels. If you've been to one before you know what to expect.
If you need to work in the room you actually can in this one as they have replaced the stylish but hopelessly uncomfortable and low chairs with better ones that are at the correct height for working at the desk.
The breakfasts are OK, but dull and never vary. At least they have margarine in addition to butter, which many HIEx hotels do not, insisting that they are not allowed to offer it.
Internet is OK but a bit slow. Air con works fine but is rather noisy.
I'll stay there again.
June 11, 2014
Rated 5.0 out of 5.0 by Udia321 Speedy internet access
Wifi easily accessable and speed is very fast. Could use Wifi for viewing videos with no problem at all.
Very nice location just off I75, big parking lot and friendly staff.
June 10, 2014