 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.6
94%
Recommend This Property
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Overall Experience
BySam I
December 15, 2020
Rooms are clean, staff was pleasant. Due to Covid no real breakfast but was able to take a yogurt to go. I’ve been trying to be loyal and use the network hotels. I was NOT aware if I booked the room through a third party NO points are rewarded!! I have several booked nights too that won’t be rewarded. After learning this I discovered using the IHG app that the same room that was considered “discounted “ was actually 3 dollars less than a third party booking!!!! But no points will be rewarded by they outside booking. What a waste of effort to seek out these hotels for nothing in return. Where’s your loyalty to us customers??
Nice stay, quiet room
By67Camaro
December 09, 2020
I have stayed in this hotel a few times. Each time has been very comfortable, clean and friendly staff. Will come back!
No problems whatsoever
ByBobbly
November 29, 2020
Made reservations online was easy to find couldn't enjoy any extras because of the statewide shutdown
Excellent Staff
BySBee
November 25, 2020
My recent stay at the Salmon Creek location was very good. The staff was kind and very quickly got me checked in. I especially wanted to mention that Monika have me the best customer service by going above and beyond when I mentioned I was starving she got a grab an go bag with snacks for me. That is why I love the Holiday Inn properties! I also wanted to mention the great water pressure in the shower and the awesome amount of hot water available in the morning. Will definitely stay here again.
Excellent value and comfort
ByDrsisters
November 15, 2020
Cleanliness, safety, comfort, no odors in elevator, hallways or room. Value good, parking good, exterior well lit at night, clean. Property in excellent location, close to food shops, gas station, restaurants, easy access to freeways, yet quiet inside room. Only downside, buffet breakfast no longer available due to covid, no fault of hotel. They do offer bag breakfast, with muffin and a biscuit sandwich which you can heat inside room microwave. Unless you are in a hurry, or in room dining prohibited, try going to one of the restaurants in the neighborhood.
Average Joe
ByMDNR
November 11, 2020
Never stayed at a holiday inn express before. It was average. Definitely have stayed in worse a s definitely have stayed in better for around the same price.
Night after Ilani Casino
Bybubbles1986
November 04, 2020
Great time with my boyfriend, clean room, friendly staff, and comfy bed. Oh, nice and quiet, too!! Late checkout was available too!!
Not up to IHG Standards
ByBball ref
October 28, 2020
WE were greatly disappointed in the overall appearance and cleanliness of the hotel. We were given a room that was definitely not ready for guests. There was a comforter missing, no towels, 1 of the TVs was missing, and it smelled like smoke. The room we ended up staying in had a very leaky tub faucet, mildew all over the bathroom ceiling, carpets were dirty, only 2 pillows per bed, and the bed was like sleeping on a rock. The breakfast area had fruit flies every where. The fitness center was the best thing about the hotel, but even then, it didn't have towels or wipes to wipe down the equipment after use. There is also a huge construction site right behind the hotel, which the workers start banging away around 7:30am.
average hotel
Bysatisfied
October 27, 2020
It fit the bill for our needs. Convenient location. Average room, pretty outdated. Bed was ok, not great. Staff was great. Hotel needs an overhaul but the room was quiet.
Clean room
ByGrambo
September 10, 2020
It was what we hoped for with all that's going on in the world. Our room was spotless, the hotel was clean, service was great. 2nd time staying.
Not the usual experience
ByPrincess
September 09, 2020
All this covid stuff must be affecting hotel business ...wasn’t the usual expectations
Awesome service and able to relax
ByEggo Z
September 09, 2020
The place was great every was very clean and the staff was awesome food wasnt bad either better then some other hotels I've been to lately.