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Rated 4.3 out of 5 by 129 reviewers.
Rated 1.0 out of 5.0 by Good Breakfast, but room cleanliness and staff service needs improve When we check in, the woman at front desk seems very sleepy. We didn't receive any greeting as we step in the hotel. It seems like she don't want to talk too much with us. She didn't recognized us as IHG platinum member. Even after we mentioned the platinum status, she just didn't want to apply welcome points to our account. We finally got it as we check out. The room is a little noisy in the evening, but the bed is comfortable. The restroom is not clean, there are yellow staffs not cleaned on closestool. It is so ugly that we don't want to use it. The breakfast is very nice, and better than other holiday inn. April 13, 2015
Rated 5.0 out of 5.0 by Stay The beds are very comfortable and the staff is always very friendly April 13, 2015
Rated 5.0 out of 5.0 by The bed was very comfortable and enough towels We have stay here many times and the hotel is always clean and the staff is very friendly April 13, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service We travel to Palm Desert every year and stay at the Holiday Inn Express every time on our way there and back. It is convenient, the rooms comfortable and the staff is very friendly and efficient. We love the pancakes at breakfast! We recommend it to all our friends. April 12, 2015
Rated 5.0 out of 5.0 by Comfortable stay The front desk person was very friendly and efficient and we would stay there again. April 6, 2015
Rated 4.0 out of 5.0 by Nice Break on the 5 First night slept with the window open and awoke at 5:30 am when the diesel truck was started up. Next night used air-conditioning and had no problem with the noise. Breakfast had a little less fresh fruit and no bacon, but the eggs, sausage, biscuits, juices, coffee, bread, cereals, milk April 4, 2015
Rated 2.0 out of 5.0 by I checked out three days early Not your typical Holiday Inn Express. Front desk staff too preoccupied, and acted like I was an interruption. Walls are paper thin. I checked out early because a tour group was TOO LOUD at 4:00 AM. Was told that these tours are regulars and did not even get an apology from hotel staff. At checkout they did not even bother to ask how my stay was. As a regular Holiday Inn guest I can tell you this is far below the standard I have experienced at other properties. If you have the option to stay ANYPLACE beside this property TAKE IT. I will NOT be back. March 28, 2015
Rated 2.0 out of 5.0 by Okay if you are staying for one night The staff was really nice and got me into a room fast without having to wait . There was a lot of dislikes where do I start... It needs to be cleaned better. March 28, 2015
  • 2015-04-17T14:28:17.934-05:00
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