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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 356 reviews
86%
Recommend This Property

Ratings Breakdown

356reviews

  • 5 Stars
    224
  • 4 Stars
    66
  • 3 Stars
    22
  • 2 Stars
    20
  • 1 Stars
    24

Bed were comfortable and good service

By

July 25, 2017

club

Overall the stay was great the location of the hotel was in good location for me

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Comfort

By

July 23, 2017

club

very comfortable room and amenities. beautiful new hotel and landscaping. great location for my needs and very easy/fast internet access from my room

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Great hotel and staff!

By

July 20, 2017

club

Love this hotel! Stay here every time in in Lubbock! My last stay I ran into an employee by the name of mark, he was so helpful! Thanks holiday inn for such amazing hospitality.

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Great place and convenient

By

July 19, 2017

Enjoyed our stay! Everything was wonderful. Great location.

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Great

By

July 19, 2017

club

Great, check in , checkout, breakfast, work area, pool, comfortable!!

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Awesome stay!

By

July 18, 2017

club

Great prices and very clean! The pool was clean and never crowded. The temperature was just right. My daughter loved buying snacks at the front desk shop.

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Like Staying with Family

By

July 15, 2017

Amazing staff and facilities. Hotel of choice when I'm staying in Lubbock.

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nice hotel

By

July 15, 2017

platinumelite

mostly cheaper than other Holiday Inn Express in Lubbock, yet very close to Lubbock. Fast check out. Better quality rooms than ones in Lubbock in my opinion. Will come again if I visit Lubbock

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Always reliable and Clean

By

July 14, 2017

club

Always Clean and comfortable. The rooms are usually very updated as well. Staff was friendly. No complaints

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Great Hotel

By

July 12, 2017

platinumelite

This property is new and very clean and well maintained. The staff was extra friendly. Our room did not seem to be cooling well when we first got there and the front desk was very attentive and mad sure the issue was handled immediately. I would highly recommend staying at this property.

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Great Service and awesome breakfast

By

July 12, 2017

club

We had a wonderful stay at the holiday in. Everyone was super friendly and very accommodating. The breakfast is also wonderful. Slept like a baby the bed are so comfy. Thank you for making us feel at home.

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Stay in Lubbock

By

July 11, 2017

club

The hotel was one of the best I have stayed in. We stay here every time we are in Lubbock and have never had a bad experience.

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