 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property
Overall Experience 4.5
90%
Recommend This Property
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Guest Reviews
Hotel Indigo Barcelona - Plaza Catalunya
Great Location& Great service
ByHoliday Cactus
May 21, 2022
We had a delightful time staying at Hotel Indigo Plaza Catalunya. Wonderful central location near everything. Very walkable neighborhood, convenient to Metro, airport bus and other ground transportation. All the staff was extremely friendly and eager to be of assistance. I would like to especially mention Hans who went of his way to help us. He was extremely professional and a real pleasure to work with. We would be delighted to stay again and recommend this hotel to anyone staying in Barcelona.
No Hesitation...
ByBAM323
May 20, 2022
Great value.... Location, Location. Location as they say matters. We found it as a prime centrally located establishment while on vaction/holiday in May. Friendly and helpful with answers in a clean safe enviornment. Will be back!! Thank you
location
ByMike
May 16, 2022
Great location, Helpful Staff. This was my second visit
Location good but not a good value in my opinion
ByJimmy
May 14, 2022
We had a stay in this hotel which is located in the heart of Barcelona. Location is great and we were able to walk around and explore downtown areas easily.
However, the hotel does need a lot of maintenance: some public areas dirty and nobody really uses them including the lobby restroom. Price was high and the staff was lukewarm.
Great service
ByBichix
May 13, 2022
What most impressed me was the super attention from the staff at the front desk. They where great, going the extra mile to please me as a guest.
Main reason to come back and to recommend this hotel.
Amazing stay, I'll definitely be back
ByMr.Mustermann
April 21, 2022
Lovely stay with brilliant staff. The room was fairly large, very clean, and nicely decorated. Bed was very comfortable and room was quiet.
Nespresso machine is nice to have.
Really mixed feelings - great staff / property not delivering promises
ByPepelu_jlvs
April 12, 2022
This is my first review here, despite having visited interContinental Park Lane (1) and Kimpton Fitzroy (2) in London since January this year for city escapades.
I am really surprised about the non-updated information on both web-based and app-based tools from IHG. Both descriptions show the hotel as having food available (i.e. restaurant of premises) plus room service... (see screen captures) Note to developers: either you put a place holder saying "Temporary closed" or remove the description and force guest to ask property before arrival.
On top of this, I was not warned at front desk during check-in. They did day "we appreciate you being an Ambassador/Platinum member", but that was it.
I travelled to Barcelona to visit a friend who is the hospital. After a flight from London with over 4 hour delay I wanted [needed] room service... Nope. I went downstairs and... No sir, no restaurant.
I am loyal to IHG, that is why I booked with Indigo for this last minute trip. But this time my loyalty was not reciprocated. Had I know there was no restaurant, I am honest...I would have gone to any other many hotels within a 2-block radius.
I booked a standard and was given an exec rm. Nice! Thank you!! But here we go again... Room description says: "Stocked minibar" - Nope! It was stocked with a leaflet that offered me to book a "premium mini-bar" against payment.
Amabilidad , Descanso, y gran ubicación
Bytuzrifor
March 11, 2022
Está ubicado en una zona estupenda y muy cosmopolita.
A pesar de ser una via principal los cerramientos de ventana no dejan pasar el sonido de la calle.
Diseño muy bonito. En el front desk son muy detallistas y amables.
Te prestan atención SIN PRISA.
Muy buen descanso.
Volveré..
Excellent Stay
ByHitcher67
February 08, 2022
Another lovely stay with brilliant staff and welcoming room. We arrived early and were accommodated and room changed to help us which was very welcomed and appreciated.
This was our second stay in less than a month and although the bar and restaurant were still closed due to covid it did not take away from the excellent room and even better staff.
Thank you to the staff for a late stay accomodation
ByJamesT207
January 18, 2022
I booked this property for my son who was traveling for the 1st time in Europe by himself. His schedule required an overnight in Barcelona and round trips to the airport the night of the stay and the following afternoon. While we ended up using a taxi service, my email request for info on hotel transfers was answered immediately.
During his stay, our son had an allergic reaction to something he ate (outside the hotel) that had tree nuts. As a consequence, he barely slept.
I called "Raul" at the front desk and he accommodated our request for our son to have until 14:00 to get rest before his taxi back to the airport. His English was excellent and he could not have been more polite.
Thank you for easing our stress, Raul.
James
Business in Barcelona
ByStorming
December 19, 2021
This hotel is excellent. I have stayed here maybe 5 or 6 times. The hotel is in a great location, really nice rooms and the staff were always available and very helpful and polite.
I would definitely recommend this hotel and stay there whenever I am in Barcelona.
Awesome hotel
Bysoulmate_101
December 19, 2021
Great hotel, great staff, love the decor, and very comfortable beds ❤️
Best hotel in Barcelona for the price. Avoid Holiday Inn express @22, this one is better!