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Hotel Review
Guest Reviews
Hotel Indigo Barcelona - Plaza Catalunya

Hotel Indigo Barcelona - Plaza Catalunya

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 561 reviews
92%
Recommend This Property

Ratings Breakdown

561reviews

  • 5 Stars
    380
  • 4 Stars
    113
  • 3 Stars
    32
  • 2 Stars
    18
  • 1 Stars
    18

Great place, great location

By

February 24, 2017

Great hotel, very good service, nice rooms and restaurant

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Excellent

By

February 23, 2017

platinumelite

First, loved the location and ease of getting to the hotel. Second, when checking in, please see Marta A. She is a breath of fresh air. She recommended great places to dine, gave us directions and provided us with excellent service when checking in. The other 2 girls barely smiled and were very dry to say the least. So Marta definitely brightened our check in process. The room was nice and the bed amazing compared to eauropean hard beds. However the bathroom had a weird lay our. Overall this hotel is excellent and i wil definitely be staying here again.

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外観は「INDIGO」らしさも、スタッフ教育を再度行うべき

By

February 23, 2017

お部屋のお掃除をしてもらった際、ベッドメイキング後のシーツや布団カバーに血痕がついていた。しかも二日連続で!信じられない。

ランドリーサービスをお願いしようと、フォーマットに記入し、ガイドラインに従ってハウスキーピングに電話した。受けてくれた女性スタッフは「YES」と言ってくれたので、ピックアップしてもらう準備をして外出した。出先から戻ったところ、なんと洗濯物が袋に入ったまま、ピックアップされていなかった!あわててフロントに確認しに行ったところ、悪びれる様子もなく、「フロントに持ってきてもらわないといけない」とだけ回答してきたので、ガイドラインに書いてあること、ハウスキーピングスタッフにお願いしたことを伝えても、「ハウスキーパーは理解していなかったのでしょう。また、CALLと書いてあるのは、フロントに持ってきてもらうことです」と、まったく誠意のない、事務的な回答に終始した。
この2点はどうしても承服できなかったので、公式サイトから、ホテル宛にメールを送ったが、いまだ回答をもらえていない。

客室やロビーのデザイン・家具などはたしかに「INDIGO」ブランドらしさを感じるが、スタッフはまったくの低レベルで、ブランドを毀損している。

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Not value for money

By

February 23, 2017

For breakfast not attended as expected also its not a value for money property

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Good but not great

By

February 22, 2017

Room location was not great. Light above bed would not turn off. Lots of noise from nearby rooms. Staff was great. Very friendly. Location for sight seeing is great.

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素晴らしい立地と快適な部屋

By

February 18, 2017

観光、ショッピングが楽しむことができるバルセロナの中心とも言えるグラシア通りにほど近く、バルセロナを満喫するために適したホテルだと感じました。メイン通りに近いのでやや車などの騒音が気にはなりますが、部屋も素晴らしく、素晴らしいバルセロナ旅行となりました。ホテルの方々ありがとうございました。

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Nice Location

By

February 16, 2017

It was my first time at indiago hotels where I was surprised why this hotels belongs to the IHG group!!

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Excelente hotel

By

February 15, 2017

Excelent hotel, cómodas habitaciones , muy confortable ambiente, variado desayuno.

A pesar que el personal en turno no ayudó a bajar las maletas del taxi pese a notar que necesitábamos ayuda, las instalaciones del hotel son bastante cómodas, limpias y amplias.100% recomendado

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Central, comfortable and friendly

By

February 14, 2017

King Executive Room with balcony facing the avenue is around 28sqm large

Smart, quite elegant contemporary design (a kind of mix between Missoni and Karim Rashid's influences).

Bedroom with desk, flat screen television
Wood floor.
Nespresso machine and kettle.
Very comfortable bed.
iPhone dock

Bathroom with Jacuzzi bathtub. Bathrobe and slippers.
Rituals cosmetics

Very quiet despite facing the busy avenue


What was good and what was bad?
Good:
- Very friendly and helpful staff
- Excellent location, 10 minutes walk from Plaça de Catalunya (bus stop to airport), Passeig de Gràcia.
- Pleasant design
- Good breakfast
- Pleasant outdoor pool (not heated)

Bad:
- Nothing

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地理位置极好

By

February 14, 2017

地理位置好,购物方便。但酒店在市中心很不起眼,容易忽略,不好找。住在这里去巴罗特之家和米拉之家都特别方便,走路即可!酒店较小,但温馨舒适,夜晚从小阳台看巴塞罗那的夜色特别美……

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Great Stay in Barcelona

By

February 12, 2017

Always will recommend an Indigo Hotel. Something special about these places.

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Very pleasant stay

By

February 09, 2017

Stayed at the Indigo again - 3rd time now. Staff are always friendly, good value for money for the location, and the location.. very central.

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