 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property
Overall Experience 4.8
98%
Recommend This Property
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Guest Reviews
Hotel Indigo London - Tower Hill
My least favorite IHG hotel ever
ByMgetz
May 05, 2022
As a cardmember I don’t expect much. I earn points, use them and was pleased doing so. Never have I had a bad experience even in the “cheaper” IHG hotels. I was not informed I would be charged $50 to check out early when I was offered to check out late. We didn’t shower, barely touch anything, simply slept and left for an early flight. To be docked for that is simply insane and IHG should’ve never allowed that. I never write poor reviews but 50 pounds is a lot just to give them MORE time to turn the room over. Embarrassed I ever wasted my time with this company.
Fresh at the Indigo
ByTelboy 47
April 26, 2022
Our first stay at the Indigo and I have to say very impressed! From the warm professional welcome to the sincere goodbye, see you again soon! Membership status immediately recognised and room upgrade completed, amenity reward given. Very professional. The Indigo combine relaxation with dynamic decorating in all rooms, fantastic bed and superbly comfortable. Quiet and tranquil in the area yet a stones throw from transport connections etc. Cannot wait to return, soon!!
Wonderful stay with a fantastic staff
ByEricmp
March 04, 2022
The staff at this hotel are absolutely wonderful. Friendly and helpful in every interaction
Great size room
BySayeed
February 12, 2022
Great room size very clean and nice bed. I would love to book again.
Not Much around
By
January 04, 2022
We stayed here for a family trip. The Hotel was located a 3 minute walk form the Tube Station which was great for access.
The Bar and restaurant were closed so we were unable to use these which was a disappointment. Nothing was available close by that was suitable for the family.
The costs didn't reflect this and we felt is was very overpriced.
The rooms were very clean and nice. The staff were fantastic and very helpful.
Unfortunately, we will not be returning to this hotel.
Superb gem of a hotel
ByCaptSi
December 16, 2021
Great staff coupled with a good location make for an excellent stay here. Highly recommended!
Would highly recommend
ByLolli
December 14, 2021
We have been visiting Hotel Indigo for 8 years and it feels like home! The rooms have an apartment like feel, are always clean and very peaceful to say your in busy London. Always sleep very well in the comfy beds.
Staff are always friendly and helpful.
Looking forward to the restaurant opening again soon for breakfast but have found some great cafes near by in the meantime .
Bathrooms are starting to need a little TLC but still very good.
Would highly recommend and looking forward to our next stay soon :-)
1 night stay
ByJohnny
December 13, 2021
Fantastic staff at this hotel, all polite and very helpful
The locations for me was Superb, the hotel deco is very pleasing and gives you a feeling of being in a special place even though my stay was for just one night. Would stay again here without a doubt
Overnight for work
Byandy-ski
December 12, 2021
Excellent hotel
Unusual and very nice features and design
Excellent bed and linen, towels, minibar and space considering central London location
VERY GOOD VALUE
BySusan
December 08, 2021
We were very impressed with the quality of this small hotel, staff were friendly and accommodating, ideally located.
Great staff
ByCaleb
December 07, 2021
Convenient location, helpful staff, clean and updated property
Great Stay
ByMbd1
December 04, 2021
Excellent Central London Hotel
Great service and great hotel