 Guest Reviews
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92%
Recommend This Property
Overall Experience 4.6
92%
Recommend This Property
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Excellent Hotel
Bybluelyne
07 January 2022
Great place to stay. Clean, modern & excellent food. I was there for the 2022 Winter Hockey Classic. Free shuttle to and from the airport. Bed was comfortable, for pay movies still in theaters, and room was spotless. Bob, the bartender was great. He gave me tips about navigating around Minneapolis and is just a super guy. The food was excellent - wings with rub are the best I've eaten anywhere. I left an expensive item in my room accidentally when I left, contacted the hotel the next day and they found it and are shipping it to my home.
Fantastic as always
ByPara"medic matt"
26 December 2021
My wife and I have stayed here 5 times in the past year alone. This place is fantastic. From the doormen, front desk staff, the lovely people who work the coffee shop desk in the mornings to the bartenders in both restaurants and the waitstaff... TOP NOTCH.
My wife and I used to have to travel 2.5 hours to DC when we lived in VA to get to an InterCon and now we have one 1.5 hours away and it really is our home away from home! It is on property at MSP so it makes late night arrivals or early morning departures a breeze! The rooms are warm and inviting while maintaining a very modern touch.
We usually always book a king deluxe or superior since we are Spire Ambassadors and have always been given generous upgrades. This time we got a coveted "location" room on floor 12 with killer runway views and a massive living space! 1.5 baths, and massive king poster bed and a huge 4 piece en suite bathroom fit for a king.
Although the stay was short we were treated like royalty, drink vouchers for the restaurant, a splendid upgrade and a no hassle late checkout even with it being a morning of request.
Will we be back? YES! When? Not soon enough!
Great hotel and staff, worst ever reservation person
ByDave
20 December 2021
Due to reservations person, almost didn’t get the opportunity to experience this great hotel.
Great value, comfort and friendly staff!
ByLeighton
19 December 2021
Great value, comfort and friendly staff! One of our favorite hotels to stay at while traveling
Great Stay
ByRosyhoja
18 December 2021
We spend just one night before catching our morning ✈️.
I highly recommend this hotel
Good drinks at the bar, all employees very friendly and helpful. Great bed so comfortable, Nespreso coffe maker at the room.
I will definitely stay there again.
Rosalinda
Beware
ByMidwestlove
13 December 2021
Do NOT ever and I mean ever stay at this hotel. Dirty. Staff ignores you. Unprofessional staff. Filthy accommodations
Bathroom was deplorable. Do you get it? Don’t stay here literally ever!
Shuttle
Bydebra
12 December 2021
Very friendly and helpful shuttle driver...
I did not know that I was to call the hotel for the shuttle.
I didn't know where to find the shuttle.
As an older person unfamiliar with airports, shuttles and arriving at a time when all information personnel were gone for the day made for a very frustrating experience.
Convenient and great staff
By4MilionMilerKen
10 December 2021
The Intercontinental at MPS is incredibly convenient for any stop over in the MPS airport. You can directly access it (walking) from the airport. We've used it for delays, overnight connections and importantly, meetings. Those attending the meeting can fly in and go straight to a meeting room or if needed a hotel room.
The hotel rooms are nicely laid out and appointed.On this occasional since they allow pets our evening was disrupted with a barking dog. Not sure what management can do about that except not allowing dogs on all floors etc
The conference area is also deigned very well. More important the staff is tops. They are attentive and professionally attentive. Food and beverage service is also a cut above conference room norms.
The downside is that the direct access TSA is not operable (nor was it prior to the pandemic). Hoping someday it returns. All in all, a great choice.
A great night!
Bymrsterrythomas
09 December 2021
I was in Duluth for a funeral, and missed my flight due to snow. I decided to spend the night in Minneapolis, so that I'd be one stop closer to home the following day. After 3 nights staying at a budget motel in Duluth, the IHC was such a pleasant change. We had a delicious late dinner at the restaurant bar, great service, friendly wait staff. I left my earbuds in the restaurant and they were returned to me the next day (much appreciated). I also enjoyed using the fitness center although I wish there had been a bar with plates in addition to the free weights-- better for the kind of workout I like to do. The shuttle drivers both to and from the airport were helpful and friendly as well. I almost wish I could be snowed in for another day!
Great Place to Stay
ByBsnider
06 December 2021
This is a great place to stay. The room was clean and the bathroom was too. Staying at the airport, but didn't hear airport traffic in the room was great too. The only, and big, disappointment was the inability to walk into the terminal from the hotel. That was the main reason we stayed there, granted they did have a shuttle, but there are a number of area hotels that would have that service as well.
Another Amazing stay at the MSP Intercontinental
ByDani
06 December 2021
I always appreciate how accommodating the staff is at this hotel. They always make my stay feel like it is my home away from home. I will always use this hotel whenever I am in Minnesota.
Comfortable , great customer service
ByKhsteady
04 December 2021
Beautiful hotel with great customer service. Perfect for use by out of town people like us before an early morning flight