We decided to stay at this hotel because of its convenient central location.
The hotel looked great and was surprisingly very quiet, even though there were various end of year celebrations
We experienced significant 'hairy' issues with the linens on the bed in the room first assigned, and then in the next. Both rooms were on the same floor. After all, we ended up changing the sheets ourselves.
The front desk staff were very willing to help out, especially Maude, the manager. She was very sympathetic, willing to understand our concerns and willing to correct it.
After all, the room was comfortable and adequate for our stay. We are very thankful to the staff who addressed the concerns promptly. [Less]