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Rated 4.0 out of 5 by 216 reviewers.
Rated 3.0 out of 5.0 by Hotel on the beach We made a last minute trip to the beach, made reservations while we were on the road. The staff is nice and the hotel is clean, but in need of renovations/updates. Not awful, just older. It is directly on Surfside Beach, so we still had great fun. September 16, 2014
Rated 5.0 out of 5.0 by Excellent Service The staff would frequently say, "my pleasure". I would like to state for the record that it was "my pleasure" staying at this Holiday Inn. September 16, 2014
Rated 1.0 out of 5.0 Dirty facility and rooms This was the worst Holiday Inn product I have ever experienced. I have been staying in Holiday Inns all over the country for over 25 years and have never seen anything like this. The elevators smelled of animal waste. My room had a huge wet spot and obviously a dog had urinated there and it had not been cleaned up. They moved my room and the "new" room had a broken sliding glass door handle and towel rack. One of the patio chairs was missing and was not replaced even after I called. The walkway to the beach had a broken step and was never cleaned during my stay. My reservations were messed up on arrival. The front desk tried to move me out of my second room because they had booked the room during my last reserved night. I protested and the Mgr relented. I was never recognized as a Platinum Plus member. I used 35000 points for an additional night....and I want my points back!!! September 15, 2014
Rated 4.0 out of 5.0 by Wonderful staff This is an older hotel, but the service from each and every staff member was consistently pleasant, friendly and helpful. The beds, and especially the pillows were very comfortable, and since we were on the ocean side the only noise we might have heard was the ocean itself. We found it quite lovely and relaxing. We will come again. September 12, 2014
Rated 3.0 out of 5.0 by Not one of the best for Holiday Inn If you are looking for a hotel that is right on the beach surf, then this is it. The rooms were below quality from what I expect from Holiday Inn. There were several issues with mechanical September 9, 2014
Rated 5.0 out of 5.0 by Very Friendly Staff Staff in Bar area and front desk were extremely friendly. September 9, 2014
Rated 5.0 out of 5.0 by No better view the place is the best location you can get. The staff is very friendly. The beds could be a little nicer but they are do-able. All else is great. September 9, 2014
Rated 5.0 out of 5.0 by Great Service Great friendly and helpful staff, pool area was great but gym facility was not fully furnished access to beach was excellent over all the hotel was in excellent condition and clean , if there was a problem it was location it was hard to find it , outside sign is small and not very visible from the main road. September 5, 2014
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