Rated 4.1 out of 5 by 117
Rated 4.0 out of 5.0 Great View
We had a very nice weekend here. The staff was very helpful from check-in to check-out. Our room overlooked the beach and we really enjoyed the early am sunrise over the water.
The only negative experience was the restaurant, we went in for breakfast on Sat. morning. We were never greeted or assisted by anyone. All the empty tables were dirty and no one was clearing them.
We waited and no one acknowledged us or offered to clean a table for our party. So we left.
We left and had a lovely breakfast at the coffee shop down the street.
In fact it was so good we went back on Sunday.
February 26, 2014
Rated 4.0 out of 5.0 by Time to relax Great staff
The staff at the hotel was very friendly. Bartender acted like she did not want to be there. Room was small but very clean.. Did not like the hidden charged of a resort fee. Overall it was a good hotel at a reasonable price. Oh one other thing the continental breakfast is not free like in most Holiday Inns.
February 12, 2014
Rated 5.0 out of 5.0 by NANNIE T HOLIDAY INN SURFSIDE BEACH IS THE GREATEST!!
We have a group of ladies (around 34) that come each year to scrapbook at the Holiday Inn in Surfside Beach, SC. This was our 5th year and would not go any where else!! All the staff is the greatest - so so nice.
January 15, 2014
Rated 3.0 out of 5.0 by lynn2013 No Matter The Conditions We Always Enjoy Staying Ocean Front
I've stayed at this location many times over the years and I can say the last to have been good except that I think the hotel needs to be updated. It's not what I came back to see. The Manager on call did not know how to run our credit card information or the system was not up to par. If you can't hold the room with the same card but can pay for the room with it then something needs to be changed.
We are also members of the IHG Dine & Earn Rewards Club and when I asked the manager if he knew of any locations in the area he acted dumbfounded and had no knowledge of anything. Although we always enjoy the restaurant on site it's always nice to try other places.
That being said we did have a very nice stay because we always enjoy the beach.
January 9, 2014
Rated 4.0 out of 5.0 by rebeccah Older property but beautiful location
There is good and there is not-so-good to report about this property.
On the good side, the oceanfront view from the balcony is wonderful. The sliding glass doors have a glare-reducing coating on them that means when it's too cold or windy on the balcony, you can gaze out at the ocean from inside comfort. Beach access is super-easy, and the beach at this location is wide and clean. Also on the good side, the staff were very friendly and helpful, the room and common areas were nice and clean, the mattresses in our room were very comfortable, and the restaurant had good healthy options for breakfast. There is a good, reasonably priced seafood restaurant (Bubba's Fish Shack) just down the road, walking distance, really, and the attractions in Myrtle Beach are just a short, easy drive away.
On the not-so-good side, the property is older and could use some up-dating, especially of the bathrooms. The rooms are small, and there's nothing that can be done about that--but something could be done (and I hope it will be done) about the ultra-low toilets with the high water level in the bathroom. Anyone with bad knees or an aversion to getting splashed should be careful. I'd also like to see a choice of pillow firmness as we have had in other Holiday Inn properties. As it was, the non-feather pillows were of the "firm" variety, which is not ideal for a back sleeper. They do offer a choice of feather or hypo-allergenic--but apparently the non-feather option is "firm" only.
The staff here were so very nice that I hate to have to say anything negative about this property. If it weren't for the low toilets, I would say we would stay here again--and just bring our own "soft" pillows--but the low toilets really are a bit daunting.
January 7, 2014
Rated 4.0 out of 5.0 by LRH 81 Nice Hotel
We were looking for a last minute getaway to the Myrtle Beach area, we also needed a place that would allow our pooch. This hotel came up after searching pet friendly hotels. This hotel, while south of MB, that worked out better for us since it was much more quiet (a good thing for us!).
All in all a great hotel for what we needed. The room was small, but ocean view. The staff was very friendly. And helpful.
January 6, 2014
Rated 5.0 out of 5.0 by Linda H Nice getaway!
We spent a couple days at the Holiday Inn at Surfside - enjoyed it very much in spite of the rather cool weather. The staff was very helpful - and they even reduced our pet fee since we were only staying for two nights. We thought the $100 pet fee was excessive, so when they reduced it - we ended up very satisfied with our whole visit. The restaurant was fine - especially in the morning - breakfasts were awesome!
Plan to return some time.
January 2, 2014
Rated 5.0 out of 5.0 by Citigirl820 Clean rooms, beautiful view and super nice staff
I've stayed at this Holiday Inn before and have always been happy with my room and the staff. This trip was no exception. My room was spotless and the view is just beautiful. I had to ask the staff some general questions and they were so nice and helpful, even late at night. I'll be back in Myrtle Beach next month and will be staying here again.
December 23, 2013