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Rated 4.0 out of 5 by 219 reviewers.
Rated 5.0 out of 5.0 by Wedding/Reception The Wedding/Reception staff were the best as our reception was all we asked for and more. They were Super from the very beginning, throughout all phone and email interactions and up until the event was ready; during our final meeting prior to our reception the day before. Our beach wedding was Amazing and the perfect reception followed!!! Thank you all!!! September 19, 2014
Rated 5.0 out of 5.0 by Great place to enjoy the beach We have stayed here every year since 2009, we always have a great time. The staff is friendly and pleasant to deal with. Our room was very clean and the bed was very comfortable. Housekeeping does an excellent job, we will keep coming back again and again. September 18, 2014
Rated 5.0 out of 5.0 by Amazing Views Went for a weekend getaway just after labor day. Sat on the balcony when we were not on the beach. Loved that we were able to watch 3 weddings that weekend. September 17, 2014
Rated 3.0 out of 5.0 by Hotel on the beach We made a last minute trip to the beach, made reservations while we were on the road. The staff is nice and the hotel is clean, but in need of renovations/updates. Not awful, just older. It is directly on Surfside Beach, so we still had great fun. September 16, 2014
Rated 5.0 out of 5.0 by Excellent Service The staff would frequently say, "my pleasure". I would like to state for the record that it was "my pleasure" staying at this Holiday Inn. September 16, 2014
Rated 1.0 out of 5.0 Dirty facility and rooms This was the worst Holiday Inn product I have ever experienced. I have been staying in Holiday Inns all over the country for over 25 years and have never seen anything like this. The elevators smelled of animal waste. My room had a huge wet spot and obviously a dog had urinated there and it had not been cleaned up. They moved my room and the "new" room had a broken sliding glass door handle and towel rack. One of the patio chairs was missing and was not replaced even after I called. The walkway to the beach had a broken step and was never cleaned during my stay. My reservations were messed up on arrival. The front desk tried to move me out of my second room because they had booked the room during my last reserved night. I protested and the Mgr relented. I was never recognized as a Platinum Plus member. I used 35000 points for an additional night....and I want my points back!!! September 15, 2014
Rated 4.0 out of 5.0 by Wonderful staff This is an older hotel, but the service from each and every staff member was consistently pleasant, friendly and helpful. The beds, and especially the pillows were very comfortable, and since we were on the ocean side the only noise we might have heard was the ocean itself. We found it quite lovely and relaxing. We will come again. September 12, 2014
Rated 3.0 out of 5.0 by Not one of the best for Holiday Inn If you are looking for a hotel that is right on the beach surf, then this is it. The rooms were below quality from what I expect from Holiday Inn. There were several issues with mechanical September 9, 2014
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