Rated 5.0 out of 5.0 by June128 Great location and comfortable room
We checked into this hotel after our Alaskan cruise. The check in service was quick and efficient,the staff were friendly and helpful. The room and bed were comfortable. The location is great as it its about 10 minutes walk to the Pike place market, and some shopping area. Being a priority club member, the manager graciously accorded us with complimentary wi fi, which was a great help. I would definitely stay here whenever I am in Seattle.
June 15, 2013
Rated 5.0 out of 5.0 by Andy71 Great downtown hotel
This must have been one of the best Crowne Plaza/Intercontinental hotels I have been to. I rank it as good as the downtown Denver Crowne Plaza, which is one of my favorite big city hotels. The basic room rate was very good value, however all the add-ons can make it very expensive (valet parking, breakfast buffet, taxes...).
Very comfortable clean rooms, very elegant ambiance and extremely helpful staff. A special thank you to the parking valets, who were extremely helpful with all my "off-script" requests.
June 15, 2013
Rated 2.0 out of 5.0 by
Tomodutchie 2 Star experience in a 4 star hotel
Crowne Plaza has a 4-star reputation as far as I know, but this paticular hotel is poorly maintained. I've stayed at older Crowne Plaza hotels before but they've been maintained well enough. My room was clean enough and comfortable enough but there were little things that just reduced the over all experience.
For example, the shower head was poorly installed with too much caulking around the base and a actually moved so much around the base that it looked like it was going to fall off. Another example is the security lock on the door appeared to have been damaged previously and was "fixed" but in such an amateur way that it didn't look like it was maintained by actual hotel staff. I took pictures to prove my point but I don't think I have any way to attach them on us review page.
I was on business trip and therefore merely needed my room to rest and refresh which was all I needed and didn't stay in my hotel room much. If I were there for an actual vacation with my family, it would be a different story. Still, it makes me think twice about staying at a Crowne. I might as well stay at a lower rated hotel, pay less than $300 a night and get the same room.
June 15, 2013
Rated 3.0 out of 5.0 by naps8532 Really expensive
Over priced for what you get. I even got over charged on my room service.
June 10, 2013
Rated 5.0 out of 5.0 by KatieT Prime Location and Excellent Service
I recently completed an extended stay at the Crowne Plaza. My stay was absolutely fantastic! I was immediately recognized as a Priority Club member and upgraded to a suite overlooking downtown. The view from my window was incredible! The front desk staff was always friendly and courteous. They took care of my every need swiftly and efficiently. The maid service was also top-notch. The hotel offered many amenities that I took advantage of such as same-day dry cleaning, an in-house restaurant, and a business lounge for Gold and Platinum reward members. Also, the mattress was one of the most comfortable I have ever slept on. I can not say enough about the quality of this hotel. From the cleaning staff to the valet drivers, every one was dedicated to providing each guest with a quality stay. My only complaint about the hotel was the quality of its Wi-Fi. I'm not sure if it was just because of the location of my room or my mobile device, but the connection was always shoddy and sometimes unavailable for long stretches of time. Other than that, I can not think of a single thing the Crowne Plaza could have done to make my stay more enjoyable. Though a bit pricey during peak travel months, I would recommend this property to anyone looking to stay in the lap of luxury in the heart of downtown Seattle.
June 6, 2013
Rated 5.0 out of 5.0 by Waldie Great Hotel !!
Loved This hotel, Great rooms, excellent view of the city , Loved the location ,good breakfast setup...
June 4, 2013
Rated 4.0 out of 5.0 by Ozy71 Before and after cruise.
Two stays,first one , three nights, great room with views on 32nd floor. Lovely cleaning lady. Second, two nights on the 31st floor. Got off the ship at 9.30 am and went to the hotel to request to leave our bags with them, but was given an early check in, great service, lovely staff. Had a wonderful time in Seattle. Will visit again next time we are in the USA.
June 2, 2013
Rated 4.0 out of 5.0 by RJohns Easy To Find
This hotel provides easy access from and to I-5 the major through fare in Seattle. This makes it easy for business individuals to get to and from the airport or driving into the city.
May 26, 2013