Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property
Overall Experience
4.6
93%
Recommend This Property
100% very cool
By1027alan
September 28, 2016
Nice location, Great over all servive, Need to come back soon.
Business and Pleasure
ByFalconetti
September 26, 2016
I stay at this Crowne Plaza every three years to attend a specific conference. Otherwise I don't have much business that takes me to the beautiful city of Seattle. This was my third stay for that reason and I look forward to doing it again in 2019. I like to mix business with pleasure if business takes me to an interesting place and I can conveniently slip away without detracting from my original purpose. This is a perfect scenario because there are so many things to do and see just a short distance (many walking distance) from the Crown Plaza. Downtown is a great shopping area and there are so many good restaurants. The area is quirky, sophisticated, clean and safe. The concierge recommended and booked a customer and I at Elliott's for dinner at the foot of Seneca St. (an easy walk). Great ambiance and good seafood on the water. See you in three years!
Comfortable bed and great service
Byjackie6969
September 22, 2016
- Avoid making customer service inquiries. Instead visit Customer Care or Contact Us for immediate attention
- Refrain from mentioning competitors or the specific cost of your stay
- Do not include any personally identifiable information, such as full names
Not Up to Crown Plaza Standards
By
September 22, 2016
Hotel is well off the waterfront but reasonably close to a LINK rail station so access from the airport is convenient. Had booked a pre-paid mini-suite and requested it be away from the elevator. Apparently that combination doesn't exist. They graciously moved us, but not-so-graciously put us in a standard king room with no partial or full refund. Room was not serviced on day 2 until well after noon. Room was facing the freeway so there was additional noise but not too bad.
Lounge service was poor and concierge service was MIA then rather surly; I had to personally locate the second of our two checked bags in the holding room. My wife had stayed here before and enjoyed it, but this visit was very disappointing.
Comfortable Bed and Courteous Personnel
BySL63
September 20, 2016
Truly enjoyable stay even with the rain. Enjoyed my bed and my room. TV was on so I did not have to try to figure how do I get a station on.
Great Stay All Around
Byvolsfan116
September 19, 2016
We were greeted at the front desk by the friendly staff and were blown away by how kind everyone was. Really made our first impression of the city a pleasant one. We had to stay at a competitor another night after our cruise was over since this hotel was fully booked and the service was far inferior to what we received at this hotel. Great service all around.
Just the best
Byloopysilvette
September 19, 2016
This felt like a 5* the whole way,... Staff, rooms, food everything. Cannot fault it.
I stayed twice- once before a cruise and then afterwards and both times were excellent.
Thanks!
Terrific mattress
Bycolt4500
September 18, 2016
Overall, a terrific hotel. Location to destination was convenient and staff was courteous.
A great stay in a lovely city
ByRBchop
September 14, 2016
We were in town for an event in downtown Seattle. As more mature guests (mid to late 30's), we appreciated the polish and class the employees brought to our experience.
With larger than expected rooms, great value, and great customer service, I would certainly recommend this hotel.
We have a trip to Italy coming up in 2018 and I found out Crowne Plaza has a site there. It will be a hotel we consider for the trip now that I had a good experience here.
Great Location and very clean
Bymmry
September 13, 2016
Hotel was clean, comfortable and great location. Room was large with a good view of city and mountains. Large hotel with great service staff. Staff in the lounge
Ok place to stay
ByHmw029
September 13, 2016
Hotel and rooms were dated. Overpriced. Staff very friendly.
Great stay and location!
ByAnt'ny
September 13, 2016
I love staying at the Crowne Plaza in Downtown Seattle because it's right off the freeway and in perfect walking distance of so many things! Pike's Place, Restaurants, the Convention Center, Cinerama, and more! It's just a short taxi cab ride away from the Space Needle or Safeco or CenturyLink fields as well.
I've stayed here for 10 years and they have improved the hotel immensely since my first stay. Updating rooms and amenities, along with maintaining a very friendly and helpful staff!