Great customer experience from check in till check out, wonderful reception by Ashraf. Superior customer relations management by Oday from the booking, throughout follow-up, and until checkout.
Room was comfortable and clean, pools were good, and overall service was pleasant.
We had to wait in the lobby for breakfast due to covid seating restrictions, which could've been handled better, but overall the food experience was pleasant, the chefs and waiters are very cooperative and they do all they can to help make the stay better, especially with young children and tending to special requests.
Special thanks to Oday, Ashraf, Farah, and Mohi. [Less]