Highlights of the stay>
I was extremely impressed with the restaurant manager - Linju. Specifically, the way he handles people and tasks at the same time. For instance, I observed that
he treats the guests well while keeping an eye on the dishes and while managing other restaurant chores. It's was a pleasure to meet this gentleman. I am certain that he is and will continue to be a great asset for Crown Plaza.
Needless to say, the staff at the restaurant - Jahangir, Jinsy, Anulal and others were all qualified and friendly. They took
good care of me during my stay.
The bar manager - Jamsheed is a spectacular and friendly person. While managing his crew and the bar, he accompanied me while playing baby foot all by myself. He invited me over to the club to experience night life in Salalah!
Areas to improve>
Breakfast variety: I have been here many times. On my last visit i was there for 5 days. However, the menu was the same.
Main course: Although, quality and quantity is good - the options are less (especially dine-in).
Room: My room was good. I was welcomed well. However, the number of power sockets need to increase .
Gym: The gym was located away from my block. Its a 7 min walk. Expected it to be in the building. Also noticed that the air conditioning at the gym does not function.
Although my room had a sea view, the view was blocked by the construction site. It was not very pleasing.
I've been to many hotels globally (5 star above and others). However, i have never experienced such service so far. Despite, the challenges/limitations - I was very comfortable with my stay and the staff. I am certainly motivated to bring my family and recommend others to this facility. [Less]