Rated 4.0 out of 5 by 71
Rated 5.0 out of 5.0 by honeymoon1 Excellent!
Comfortable, Clean, Friendly and affordable. We have been staying at this hotel for many years and will come back.
July 9, 2014
Rated 5.0 out of 5.0 by vikmurphy This is our Choice Getaway Hotel
When we just want to get away, or I have business in Albuquerque this is our top choice to stay especially in the summer months. The location, restaurant, rooms and staff are all the best.
July 8, 2014
Rated 5.0 out of 5.0 by weagle64 clean, affordable and effecient, friendly staff
thoroughly enjoyed our short stay, plan on returning again in the future.
A pleasure to interact with your staff, they all went the "extra mile" to insure that our stay was pleasant.
July 7, 2014
Rated 3.0 out of 5.0 by Sioux71 Crowne Plaza
I usually stay at the Crowne Plaza, but on this trip there was construction on the lobby area, which made it confusing about where to check-in at. No parking, had to park in adjacent hotel parking lot. Staff was unprofessional, and seemed bothered by the customers. Room was clean and AC worked great. Noise level in hallway and room next door was really unacceptable, there was a LOT of young kids (sports function?) running up and down the hallway and yelling... it did quiet down after it got dark, so thats why I didnt report it.
July 1, 2014
Rated 1.0 out of 5.0 by PISSEDOFFINALBQ silence
I was taught if you have nothing good to say don't say anything.
June 28, 2014
Rated 3.0 out of 5.0 by JP### Mixed Emotions
I stayed a week for a soccer tournament. The area is sketchy, but the hotel itself was nice. First impression was marred by the lobby being remodeled but it opened halfway through the week and is much more appealing. The hotel appeared totally unprepared for the high occupancy and needs of our group. Maid service was sporadic, towels, toiletries, and coffee were frequently not replenished, they totally missed our room one day (except to take our dirty towels and leave us with NONE), pool towels were hit or miss, and only a few fridges and microwaves were available. Additionally, the stairwell was dirty and did not appear to get cleaned for the entire week. All that said, I thought the staff was friendly enough and trying to make the best of a challenging situation. And the pool is large and nice with plenty of chairs...although it could have been cleaner. We got a decent rate through our group, but no breakfast is a bummer, and we had to walk to a Fairfield inn next door for laundry.
June 25, 2014
Rated 2.0 out of 5.0 by thefridge Desk Staff rude
No fridge or microwave. Upon checking In just after lunch 12:30 we were told we were on a waiting list for a fridge and a microwave. Several other people checked in later some 2pm some 4pm some 6pm and a few even 1130pm. All of those rooms had the same bedding etc.; however they had a fridge and a microwave some people had not even requested it. We asked daily and were told that we were on a waiting list.
They should do a better job of organizing and if people request something and the room is not ready right now but will be in like a couple hours they should let the customer know that instead of saying they are on some waiting list which really means nothing!
June 25, 2014
Rated 3.0 out of 5.0 by smiley06 room
The girl on check in at front desk was very rude. The guy that checked me out was very polite, nice, and friendly. The room wasn't what we expected at all. It was priced higher then the others along our way but had less. No frig ,microwave and Wi-Fi didn't work. They did reduce our bill and was very polite about it which we appreciate.
June 24, 2014