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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 679 reviews
87%
Recommend This Property

Ratings Breakdown

679reviews

  • 5 Stars
    390
  • 4 Stars
    163
  • 3 Stars
    65
  • 2 Stars
    32
  • 1 Stars
    29

Amazing in ALBQ

By

October 21, 2017

Staying in AlBQ. Stay here. Amazing location, quiet, close to the airport. Clean, clean, clean!! Will for sure stay again here

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great value

By

October 20, 2017

Excellent location, surprisingly elegant room, nice touches. AC unit a bit noisy.

Restaurant (Western-themed) on site is a steak house. We were ending a western red-meat vacation and seeking fish. The portions are rather large in the typical steak-house fashion so show up hungry.

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Dirty sheets service was good

By

October 19, 2017

platinumelite

I had sheets that had stains on them . But the service wasn’t bad and the restaurant was excellent

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Balloon fiesta trip

By

October 18, 2017

club

Hotel chosen by our club trip leaders. Used hotel in prior years.

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Excellent night’s stay. Great breakfast burrito in morning.

By

October 17, 2017

Best breakfast burrito in Albuquerque. Very elegant hotel right in the heart of the city. Perfect stay!

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accommodating facility

By

October 17, 2017

Great location, with wonderful on-site dining options

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Crown Plaza Albuquerque

By

October 16, 2017

club

We stayed at this hotel during the Balloon Fiesta. Overall the hotel is clean and comfortable. We had some minor problems with the A/C and TV but other than that the stay was good. The staff was attentive and worked to solve the problems we experienced.

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Great room for the price and purpose

By

October 16, 2017

club

Had an excellent time, and the room was excellent for that I needed it to be. I will definitely stay at the Crowne Plaza in Albuquerque again when I need to.

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Guest services

By

October 16, 2017

platinumelite

I used my IHG reward points for me and family members to stay at Crowne Plaza. It was my nephews wedding and I couldn't miss it. Everybody's house was filled up, so it was very nice to have our own space!

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Great

By

October 14, 2017

Front desk very helpful, especially Charr We are older and my husband limited mobility. Charr helped me to our room with all of our luggage. Helped me to unload my luggage cart. Room service didn't respond to my phone call, went down to front desk where Charr was. She helped expedite our dinner request.

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Poor customer service

By

October 14, 2017

We were staying on a reward night and received the worst customer service in a IHG establishment I have ever received. I am and stil will use IHG resorts in the future.However, if I ever go to Albuquerque NM, I will stay at the Holiday Inn Express!

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Modern hotel in central location

By

October 14, 2017

club

Value hotel with same day availability via mobile internet reservation. Hotel offers two restaurants in addition to modern lobby, lounge, fitness center and pool. Close to ABQ Sunport Airport and University and of New Mexico as well as stores and shops in central
ABQ as well as Old Town and the outstanding Indian Pueblo Cultural Center!

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