Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
The information you provided does not match what we have on file for you. Please try again or call IHG® Rewards Club Customer Care at 1-888-897-0089.
Your IHG® Rewards Club account already has a PIN associated with it. If you use our automated telephone system, your PIN is the same. If you have forgotten your PIN, we can email your PIN to the email address in your IHG® Rewards Club account. Please contact your nearest IHG® Rewards Club Customer Care Center for assistance.
The PINs you entered do not match. Please re-enter one or both PINs to make sure they are exactly the same.
Your PIN is not strong enough. You must change your PIN.
Email addresses must match.
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Your session has expired. Please sign in to your profile
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 1718 reviews
86%
Recommend This Property

Ratings Breakdown

1718reviews

  • 5 Stars
    927
  • 4 Stars
    464
  • 3 Stars
    152
  • 2 Stars
    84
  • 1 Stars
    91

stay for car show

By

November 12, 2019

First time in all stays placed in a room overlooking kitchen entrance. Not a good experience with the external noise from delivery vehicles coming to the kitchen at 4.45, 6.45, 7.15, am reversing to the kitchen entrance with their warning beepers going. The metal pallets are then unloaded with more noise, stayed 2 nights and it was the same both mornings with the addition of staff smoking at the kitchen door after 10 pm making additional noise. Also had a bar meal and from start of order to delivery was 2 hours, they forgot me and apologised.
Will alter my profile to ensure I don't gat a room at the rear of the hotel

Read More
Read Less

This Hotel is ideally situated for the NEC and the Airport with excellent.

By

November 11, 2019

club

an excellent hotel with all the facilities to make your stay an enjo experience

Read More
Read Less

Great service desk staff, super friendly.

By

November 11, 2019

club

Overall a nice stay, I definitely feel unfortunately that it is overpriced. I had no plug with me just the USB leads for our phones and unfortunately the USB sockets in my room weren't working. I was advised of breakfast times when checking in and believed that this was included in my stay only to be told at the entrance table I had to pay there and then and not add it to my bill.
Thankfully jade and other staff members were fantastic and looked after us beautifully.

Read More
Read Less

One night stay

By

November 08, 2019

club

Everything was very comfortable good night sleep staff friendly and helpful .pre booked 3 course evening meal. Didn’t Live up to expectations

Read More
Read Less

Nice hotel

By

November 07, 2019

club

Near to all the falcilities at the NEC, Restaurant and outlet shops

Read More
Read Less

A great stay

By

November 07, 2019

club

We had a lovely 3 night stay. The staff were friendly, the room was very clean and the breakfast was the star of the show. Well always choose to stay here whenever visiting the NEC just for the breakfast alone.

Read More
Read Less

Great Hotel

By

November 07, 2019

club

Lovely and relaxing stay. Great location for shopping and then eating and drinking

Read More
Read Less

Crown Plaza - NEC

By

November 07, 2019

Clean rooms, attentive staff and great food.

Only negative was we booked a meal package and when we tried to use the restaurant were informed it was normally closed in the week and had to have a 3 course meal on a noisy table in the bar area

Read More
Read Less

Great location, lovely hotel

By

November 06, 2019

club

Located 5 minutes walk from the NEC, this lovely hotel is a real gem. Clean, warm and comfortable rooms, along with friendly staff make this a great hotel to stay in.

Read More
Read Less

Great location for NEC

By

November 06, 2019

Used this hotel a few times and had numerous issues with the staff and the overall stay. After being promised a better stay I decided to stay here again for a convention to find nothing had changed. Inattentive staff that couldn’t wait to finish their shift to noisy rooms with no ability to upgrade or be upgraded for higher tier members.

Read More
Read Less

Crowne Plaza NEC

By

November 06, 2019

platinumelite

Great location! Near the airport and outlet shopping!

Read More
Read Less

Wonderful Hotel and great service

By

November 06, 2019

club

From start to finish our stay at the Crowne Plaza NEC was wonderful and would recommend this Hotel to friends and Family, and will certainly be staying there again on our next visit.

Read More
Read Less