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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 1566 reviews
96%
Recommend This Property

Ratings Breakdown

1566reviews

  • 5 Stars
    1152
  • 4 Stars
    318
  • 3 Stars
    52
  • 2 Stars
    18
  • 1 Stars
    26

Good business hotel

By

November 12, 2019

Good stay overall.. metro near by is added advantage

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Another great stay

By

November 11, 2019

This is always my hotel of choice in Doha. All of the staff are friendly and extremely helpful. If you need assistance to arrange travel in Qatar, the concierge is always willing to help. The drivers they find are knowledgeable and have always found sometimes rather obscure destinations without giving up. The hotel bed is one of the most comfortable that I have ever slept in. A good night;s sleep and a great breakfast. Thank you to the whole team! Looking forward to seeing you all again on my next trip to Qatar.

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Excellent stay besides lobby gate staff attitude

By

November 10, 2019

club

Lovely hotel. Ticks all the boxes except the attitude of one of its front gate staff. Enough to leave a bad taste in the mouth.

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Process and not guest convenience driven

By

November 10, 2019

club

People are responsible for guest experience. If people start defending their process at the expense of a guests experience,there is something drastically wrong.

I felt the same way at the buffet breakfast, where everything seemed to be there.. What was missing was love,care and passion which eventually affects even the quality of food.

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Overall good stay

By

November 08, 2019

Overall good stay but need to be more prompt in services

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lovely hotel to relax in with the family

By

November 06, 2019

We had a 1 day layover in Doha and stayed in this hotel

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Great place to stay - would definitely stay again

By

November 05, 2019

Rooms are very nice and the beds are wonderful. I don't usually book to include breakfast but I had just been to Tanzania and ascended Mount Kilimanjaro and lost 3 kilos in the process - so I thought it best to include breakfast. Great decision - the food was excellent and the service friendly and timely. Miss Swe Zin was particularly helpful and always with a smile.

It is only a short walk from the new metro station so it is easy to get to City Centre - and it is an easy walk to souq waqif

Another excellent IHG hotel

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Excellent service ,couchage excellent,

By

November 05, 2019

club

Très bonne hôtel,personnel excellent ,très agréable, restauration de qualité

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Duty manager

By

October 31, 2019

club

Duty manager was Not at all helpful ......he needs to improve on his hospitality.....

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Loved the stay & the staff

By

October 29, 2019

club

I sincerely loved everything about the stay at Crowne Plaza Business Bay. The rooms were clean & comfortable, but most importantly the staff and team were very professional and friendly. The friendly faces of the staff manning breakfast was perfect after visiting the fitness center and pool early in the morning. I will definitely be staying here on my next visit to Doha.

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No customer service at all in the front desk

By

October 26, 2019

club

Customer service is very poor. I have been provided with a used room from reception which is not acceptable from even a dormitory.

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Camera spaziosa e buon servizio

By

October 24, 2019

club

Check-in e check-out rapido, comodissimo il servizio di car valet. Camere spaziose e ben servite anche se il bagno della mia camera necessitava qualche piccolo lavoro di manutenzione. Servizio di pulizia in camera disponibile tutto il giorno, quindi libertà negli orari in cui uscire dalla camera. Ottimo il centro fitness. Stanza rumorosa a causa dei lavori di mautenzione della piscina ma immagino fosse solo un disagio temporaneo.

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