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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 1470 reviews
86%
Recommend This Property

Ratings Breakdown

1470reviews

  • 5 Stars
    810
  • 4 Stars
    373
  • 3 Stars
    152
  • 2 Stars
    75
  • 1 Stars
    60

Stay Here!

By

December 06, 2019

club

Clean, quiet, friendly staff, great customer service.

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Nice stop over

By

December 04, 2019

Good place to stay, food as always great to have. Mattress this time let my stay down as felt old and lumpy

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Nice hotel

By

December 03, 2019

club

Nice hotel with interesting character, retaining a lot of style of the old airport.

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Great service - pleasantly surprised

By

December 02, 2019

club

Pleasantly surprised. Good location and excellent customer service. Would definitely stay there again.

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Great overall service and standard

By

December 02, 2019

Great hotel and service
Arrived and received a welcome as a Spire Elite member
Hotel was well explained although I have stayed here many times before.
David Lloyd pool was very congested although that may have been down to my timing
Enjoyed the Chinese food menu

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Poor cowne plaza

By

November 29, 2019

Very dated hotel,Porto facilities, in dire need of some TLC almost looks like the hotel from the shinning

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Excellent preflight stopover

By

November 26, 2019

club

Very nice hotel. Loved the nostalgic decor. Only shame is that no complimentary airport transfer offered

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Executive is not Executive

By

November 23, 2019

Unless your a member expect to be treated differently. The Executive room are very dated, mattress well passed their life span, bedding thread bare.

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Great hotel but selective Business lounge use!

By

November 23, 2019

High quality rooms, lounge and access but parking is busy along with selective use of their business lounge.

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The bed ruined everything

By

November 21, 2019

club

With exaggerating, the room had the worst bed I have ever slept on. I wouldn’t even let a dog sleep on it. It’s not what I expected from the crowne plaza.

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Air conditioner

By

November 20, 2019

The room was far too hot and the controls did not reduce the temperature

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The food quality and tired room let’s this hotel down

By

November 16, 2019

The hotel is a great looking building. However once inside your room you begin to realise it’s a bit tired.

The food I was served in the for an evening meal (fish, chips and mushy peas) was appalling. Not worth the amount that was charged.

If I’m forced to stay in the hotel again on business I certainly wont be eating in the bar!

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