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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
70%
Recommend This Property

Overall Experience

3.8

based on 606 reviews
70%
Recommend This Property

Ratings Breakdown

606reviews

  • 5 Stars
    270
  • 4 Stars
    135
  • 3 Stars
    67
  • 2 Stars
    69
  • 1 Stars
    65

Great property/ Poor staff

By

February 28, 2017

platinumelite

I had stayed here several times without issues and enjoyed it. The last time I stayed there the staff was a poor representation of service or hospitality. Really a shame, I liked the property.

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Can I hire your staff??

By

February 27, 2017

platinumelite

The hotel is in kind of a dodgy part of town, but once inside the property the hotel is great. The staff really provided a highpoint to an otherwise long day. D'Larissa is fantastic, and when I had a small issue, she really made sure it was taken care of. As long as you have a car to get around, would highly recommend this property.

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Stay

By

February 24, 2017

club

Conveniemt, well priced, great service.
Way to go.

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Horrible motel

By

February 24, 2017

The motel was noisy from screaming even though I was on the six floor. The wait staff took their own tips out. I can not believe I had to pay seventeen dollars for parking .

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Great service

By

February 23, 2017

The staff here made our stay extremely comfortable.

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Pleasant Stay

By

February 21, 2017

This hotel is clean and comfortable. The service personnel are friendly and attentive.

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Just lovely !

By

February 21, 2017

club

Friendliest staff I've ever encountered at a Hotel. Each and every person working was kind and helpful.
For the price, I wish the breakfast was included.

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Great complimentary shuttle.

By

February 21, 2017

club

I will stay here whenever I visit Memphis in the future.

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Friendly Accomodations

By

February 20, 2017

club

Excellent at working with St Judes and accomodating my needs! Truly wonderful, friendly staff who made you feel welcomed and in good hands! Their kindness and flexibility were greatly appreciated and I would reccomend this hotel to friends. In the future I would also stay at this hotel upon my next visit to Memphis!

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Very Nice

By

February 20, 2017

platinumelite

I very much enjoyed my stay at Crown Plaza Memphis. The staff was amazingly friendly and the hotel was spotless. The beds were comfortable and the rooms were clean. What more could you ask for?

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Great experience

By

February 20, 2017

club

The hotel was clean and the staff was friendly. I felt safe the entire time.
A group I was with went to Beale St and the driver of the shuttle stayed past the cut-off time as we made our way back to the shuttle.

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Memphis Crowne

By

February 16, 2017

Excellent stay, great rooms, comfy beds, awesome staff, food and bar service was excellent

Posted byHotelStaff
February 17, 2017
Thanks so much for the great comments about your stay at Crowne Plaza Memphis Downtown. It is a delight to read how much you loved your comfortable room and our service. Our goal is to ensure an excellent and memorable experience for every guest, and we are glad we delivered. We enjoyed having you here and look forward to seeing you again soon! Sincerely, Mark Baker General Manager
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