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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
70%
Recommend This Property

Overall Experience

3.8

based on 653 reviews
70%
Recommend This Property

Ratings Breakdown

653reviews

  • 5 Stars
    291
  • 4 Stars
    143
  • 3 Stars
    77
  • 2 Stars
    74
  • 1 Stars
    68

Skip this one

By

April 30, 2017

club

Unless they remodel, keep looking. There was so much disinfectant spray, I couldn't breathe

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Wouldn't stay anywhere else!

By

April 29, 2017

It was just what I need it after a long drive. Staff was very friendly and helpful, It was a great location, ambiance was nice, parking was fantastic, although spots were small. Check in was wonderful from beginning to the end as well as check out. Rooms and bathrooms are very nice as was my Cityview! I will be back to this location and this time I will partake in the amenities that they have to offer.

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Room

By

April 28, 2017

club

The room was a little dated molding was cracked along window seals.

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Staff

By

April 23, 2017

They were very friendly and helpful.
They also know how to cook lamb chops.
Yummy

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Tired Hotel, needs some TLC

By

April 22, 2017

club

We stayed at this hotel as part of a group tour for two nights and had a reasonable experience but the hotel needs refurbishment and updating with better facilities. The staff were always friendly and helpful but noisy guests arguing near guest rooms late at night caused problems. Breakfast time is a cattle market and service was erratic. Friendly shuttle service but the walk into town is long and the area is unsafe at night.

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Great place!

By

April 22, 2017

Awesome staff, awesome food, great location! I was in Memphis for a work conference and never expected my stay to be so pleasing!

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Mom-Daughter Trip

By

April 22, 2017

club

Location is nice downtown, about a mile from Beale St. Beds were comfortable and room temperature nice. It was a bit "run down" looking from outside and also a bit loud next to the highway.

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Okay, nothing great

By

April 21, 2017

Problems with the toilet not flushing all the way. I brought it to the attention of housekeeping and it was promptly repaired. Not a bad place to stay in downtown Memphis, but I'd probably look around at other options in the future.

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Friendly staff, nice room

By

April 21, 2017

platinumelite

Staff is very friendly, rooms and fitness center are nice

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Bad experience

By

April 21, 2017

platinumelite

Too many problems to list. Make another choice when visiting Memphis, I know I will and I'm going back in July!

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Nice charming southern Hotel

By

April 18, 2017

Nice well kept Hotel in a nice southern city

Very nice people
wonderful room

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Excellent place to stay

By

April 14, 2017

club

Always the best experience staying st a crowne plaza hotel

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