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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 650 reviews
93%
Recommend This Property

Ratings Breakdown

650reviews

  • 5 Stars
    453
  • 4 Stars
    151
  • 3 Stars
    28
  • 2 Stars
    11
  • 1 Stars
    7

Cozy rooms and attentive staff

By

May 27, 2017

club

Great hotel in Queenstown that is centrally located. The rooms are clean, comfortable and spacious. Concierge helped us with all tours and provided information based on our interests.

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立地最高です

By

May 27, 2017

club

中心地に大変近く、アクティビティデスクも目の前にあり、集合時間5分前に部屋を出ても間に合います。カジノも目の前にあり、深夜まで遊んでもすぐに帰れるので安心です。

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Great lication

By

May 26, 2017

club

Nice clean and convenient. Good value for money. One of the best hotels in queenstown

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Fabulous views and central location

By

May 25, 2017

club

Extremely comfortable and excellent attention to detail.

Wonderful buffet breakfast, will keep you going till dinner

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Nice hotel, but let down by less engaging bar staff. Lot's of Bars nearby!

By

May 22, 2017

club

A nice hotel, in a beautiful location. The lake and mountain views are probably amongst the best in the world. However, the area lacks atmosphere and I was over charged for services that Idid not receive. Quickly sorted though, and with a massive selection of bars within a square mile, I got by. The hotel should ask why their bar is nearly empty; that is where they are losing custom. I am sure the accounts will back that up.

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good service

By

May 22, 2017

club

best
thanx harmeet the room service guy

no hot swimming pool
no vege options in breakfast lunch n dinner

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Fantastic Experience

By

May 20, 2017

Excellent Place from amazing helpful staff throughout the whole hotel, to Super comfy Beds, Great pillow selection, Brilliant Breakfast Buffet to amazing evening meals. Lovely Bar and Comfy couches to have a casual drink, Excellent Location so handy to town everything within walking distance. Lovely views. We really enjoyed the whole experience this amazing hotel had to offer. Thank you all.

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Queenstown getaway

By

May 15, 2017

club

We spent 3 nights at this hotel. From the time of check in to check out, the hotel staff were courteous. The room was clean and quite. I you are IHG member it helps. This hotel is in the city and close to all attractions.

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Pleasant

By

May 12, 2017

Stayed at this hotel whilst on holiday. It was pleasant.

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Great location

By

May 11, 2017

Easy access to restaurants and shopping area. Nice view. Friendly staff. Comfortable and clean rooms.

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Pleasant stay

By

May 11, 2017

platinumelite

Located smack in town.

Check-in was efficient and friendly. My room was spotless with amenities of a 5 star hotel. Loved the high quality soap and shampoo.

The manager was nice enough to allow me to check out at 1:30pm.

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位置方便,服务很好,卫生干净

By

May 08, 2017

club

地处位置在市中心,酒店对面就是湖边码头,靠近商业中心,步行几分钟,非常方便。酒店环境很好,服务人员态度友善耐心。早餐可选择性很多。房间干净卫生。希望增加双床的房间,更有利于休息,

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