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Rated 3.4 out of 5 by 27 reviewers.
Rated 4.0 out of 5.0 by Safe Hotel with Excellent Responsive Staff The service in this hotel was excellent. Every staff member friendly, urgent and eager to please. The decor is quite dated but clean and in good shape. My company is very careful about international travel to Mexico but I felt VERY secure at this hotel. The only downfall are the mattresses, which are very firm. Unfortunately, my body is not and I slept poorly and woke up with sore muscles. But the overall trip was highly successful and this hotel helped make it that way. July 4, 2014
Rated 5.0 out of 5.0 by One night but a huge experience The people who works in the Crowne Plaza Tlalnepantla makes me feel welcome and provide me a very pleasant night July 2, 2014
Rated 4.0 out of 5.0 by Facturacion La facturacion del alimentos debe ser mas amigable y eficiente. llevo varios dias trando de facturar un consumo del dia 23 de junio del 2014 y aun no aparece registrado mi numero de ticket. June 26, 2014
Rated 5.0 out of 5.0 by impactantes instalaciones a pesar de su ubicacion, al momento de la llegada te da la impresion de no ser un inmueble grande, sin embargo hay un contraste en la entrada a estar dentro de las instalaciones, da una sensacion de grandeza por lo que se contagia al momento de disfrutar las instalaciones June 23, 2014
Rated 5.0 out of 5.0 by Great service and comfortable room When remodeling the rooms why put the old bath tubs in when 99% of the visitors use the shower only. Maybe keep one floor for families in which the rooms have the OLD Bath tub systems. The shower are easier to clean and maintaine. June 23, 2014
Rated 5.0 out of 5.0 by Quite room and freindly staff It is a good place for people who are sensitive to noise and look for a friendly place to stay in Mexico city. June 9, 2014
Rated 5.0 out of 5.0 by procedimeinto de cobro Cuando entré firmé un bucher de 3000 pesos y cuando salí me cobraron mayor de 2000 pesos, cuando pregunté de la diferencia, me informaron que la segunda cuenta es lo que vale, sin embargo banamex me hizo el cargo de los 3,000 pesos. De qué manera podría yo recuperar la diferencia Mucho les agradeceré su apoyo. June 2, 2014
Rated 5.0 out of 5.0 by best of the best A fantastic place , you will definitely not realise the cost you have spent , after you have experienced this place . May 28, 2014
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