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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 396 reviews
86%
Recommend This Property

Ratings Breakdown

396reviews

  • 5 Stars
    240
  • 4 Stars
    88
  • 3 Stars
    35
  • 2 Stars
    21
  • 1 Stars
    12

mi xpriencia en el crown plaza

By

October 17, 2017

club

fue muy buena me hiso sentir fuera de las necesidades fue algo que te relaja bien por el hotel

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Great service

By

October 16, 2017

Employees very helpful and knowledgeably about area and run hotel with dignity

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Mi noche de bodas increíble

By

October 10, 2017

club

Desde la reservación recibí una atención especial y pude solicitar algunos arreglos extra en la habitación que fueron cubiertos sin problemas y con mucha eficiencia para mi grandiosa noche de bodas, fue una experiencia única y estoy muy agradecido con el hotel y sus amables anfitriones.Gracias Srita Bety.

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Great stay

By

October 08, 2017

platinumelite

Since the same stairs the staff knew my name, gave me priority on the check in and it was 01:00 am!!
Unfortunately the staff at the bar/lounge seems pretty new and the quality of service was slow and the portions ridiculously less than usual, and I spend two days in the afternoon there.

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COMFORT

By

October 08, 2017

club

ME PASE UNOS DÍAS EN COMPLETA CALMA Y RELAJACIÓN GRACIAS A LA CONFORTABLE CAMA Y A LA TRANQUILIDAD DE LAS HABITACIONES

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Great service, great people

By

October 06, 2017

I have stayed at the Crowne Plaza Tlalnepantla 3 times so far this year (40 days total). The entire staff has always been very friendly and helpful. I have never had a complaint about any aspect of this hotel. Keep up the great work!

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Excelente Servicio

By

October 04, 2017

club

Muy agradable experiencia en el hotel.recomiendo el desayuno

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Lo que.más.me.gustó

By

October 02, 2017

club

El personal es atento y amable, además cuenta con restaurantes variado en comidas y desayunos, recomendable el área de antojitos

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Maintenance

By

October 01, 2017

Been staying here for 12 years saw renovations a mall built close by. Play house close by. The staff and people have been great. Great location for different resturaunts and shopping.

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COMIDA

By

September 28, 2017

platinumelite

MALA EXPERIENCIA CON EL TIEMPO DE SEVICIO DE LA CENA, Y LA ACTITUD DEL PERSONAL

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muy bueno

By

September 26, 2017

club

El lugar es bastante tranquilo para descansar y las instalaciones son muy buena

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My Stay

By

September 25, 2017

platinumelite

Rooms were clean, comfortable and large. Staff was very friendly and helpful and speak English very well. Eduardo in bell services/concierge was amazing.

Dining room staff was very good but food was not as good as expected.

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