We live in the middle of the desert here in Oman so this hotel is a welcome home from home. The reception management work fantastically behind the scenes to ensure a pleasant stay, nothing is too
much trouble. I celebrated my birthday at the hotel last weekend and the hotel arranged a beautiful birthday cake for us. It's little touches like this that make the experience. My only minor gripe is that I have noticed of late that some of the younger members of reception staff do not seem to know what they are doing. The check in experience of late can be a painful one, it took 15 minutes on this occasion.
However, over all it was another fantastic stay, from Caroline and Ranjith on reception to Khalid and the team at the pool we were made to feel very welcome as always. Can't wait to come back this weekend! [Less]