Staff was very responsive, very helpful and very polite, fluent in English and willing to assist on every request.
Hotel location is very convenient, just next to the large metro station Rogier,
near bus lines to almost anywhere in Brussels, and next a shopping district.
Rooms are well equipped and room service is very effective. Just ask and you get what you need.
There are two pillow types, so I could select the type that was most comfortable for me.
Room is also equipped with a Nespresso coffee maker, so you can bring the coffee you love, case the capsules provided by the hotel are not.
Breakfast was very rich and tasty.
Internet access was fast and reliable.
Bedding can be somewhat better, but overall stay was great and recommended. [Less]