Everyone had to load their luggage into and out of the luggage compartment under the bus. Unfortunately, my bag ended up in the back. I had to climb into the hole to retrieve it. Then as we checked
in, we were advised of a transportation fee.
Received our room key and it did not work. I had to go to the front desk and was rudely advised to wait, without being asked want the issue was. I went back to try again and it still did not work. Again he brushed me off, but I demanded his attention. Finally resolved the issue.
Room was great except that there were no amenities in the bathroom except for soap.
Bar staff was great. Morning receptionist was great....he was polite and very professional. Great breakfast. [Less]