First time at this Intercontinental!
Stayed on the club lounge level. Room was spacious, however the fit out and size of bathroom wasnt impressive! Bidet seat wasnt warm, nor was the water!
Bathroom fittings are outdated and in need of a make over.
Club lounge was nice with a view over the harbour. Food was nice also.
As per usual, Japanese staff certainly go above and beyond with excellent customer service.
Disappointing to see the manager wasnt floating about checking that things were ok as this has certainly happened at Osaka Intercontinental!
Location of motel is about 5 minute free shuttle from nearest station.
Overall the stay was good, however i felt this location is more accommodated to local Japanese business people as opposed to international guests. [Less]