The Indigo Hotel in Bali, does everything to perfection. I book the room when I landed in Bali. The entrance to this hotel is amazing and the lobby is so nice and well decorated, I could just sit
there all day. Before I go any further with this review, I want to say that the staff is just simply great and amazing, they do a great job of making you feel welcomed. Ever employee I ran into would greet me with a smile and a good morning or a good evening... I mean every employee. I took me by surprise because I had never experienced this type of hospitality.
When I arrived they greeted me with a refreshing drink. The front desk lady (name started with the letter “P”) what very nice and informed me that my room was not ready until 3pm, but she would have the bellman store my luggage and when the room was ready, they would place me luggage in my room. Since my room was not ready, the front desk agent “P” showed me the breakfast and pool area. After the tour I relaxed in their coffee bar. My suggestion if you arrive early pack your shorts, that way you can relax by the pool until your room is ready.
About an hour later the front desk agent “P” was show another guess the property and saw me and informed me my room was ready. I followed her to the front desk and she escorted me to my room which I have to say was a really nice gesture. She showed my room location and showed the amenities in the room (I love the slippers in the room). The room I had was a standard room but it was really nice. The room had a couch, ceiling fan and sitting area on the balcony. The room had great amenities
My room included breakfast, so I ate there every morning. The food was good, but once again it was the staff that made the dining experience great.
They have live music in the bar. On Wednesday they had Jazz and the band they had was phenomenal. I had only planned to watch the performance for an hour, but ended up listing to the entire performance. Listening to that band was the highlight of my trip.I would also like to say the man that took my food order at the bar did an excellent job as well.
I wanted to try to surf so I asked the front desk to assist me. When the agent called my room, I was out so he sent me a whatsapp message (another example of going above and beyond) informing of the rates and asking me if I would like to book the lesson. I said yes and he informed me that the instructor would pick me up in the morning.
The room service food was always delivered really fast and always accurate. My advice is, try the BLT it is really good.
If I am ever in Bali again, I will defiantly stay at the Hotel Indigo again [Less]