The way a Crowne Plaza is supposed to feel.
The property was well located with easy access to the Mall. It was unfortunate that the hotel was unable to send a car to the Airport to pick us up but we realized when we got to the hotel that we
didn't even have a reservation and the traffic was horrible given the rainy night in Manila. (We had mistakenly reserved a room for the next night instead) So, the fact that the hotel was able to change our reservation late at night when we got there was infinitely appreciated. Staff was friendly and room was in great shape and the hotel was even able to accommodate a late check out. Nicest hotel stay in Manila so far. [Less]