Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.2

based on 997 reviews
89%
Recommend This Property

Ratings Breakdown

997reviews

  • 5 Stars
    475
  • 4 Stars
    340
  • 3 Stars
    100
  • 2 Stars
    49
  • 1 Stars
    33

Nice hotel but lacks that certain something

By

October 17, 2017

Status acknowledged at check-in.

Had to wait for 3 minutes to check in as only one member of staff at the desk even though it was 6 pm. No IHG member check-in available.

Executive room nothing special compared to other hotels in the chain. No complimentary drinks. No club lounge. No bottles of water in the room when I first arrived, however a bottle of still water was provided the following day, and two bottles of sparkling the second day.

Room was clean and comfortable.

Bathroom very dated - see photos.

Breakfast was ok, but nothing special, I opted to grab a coffee in a takeaway cup and return to my room on the first morning but sampled some of the cooked buffet on the second. The sausages were nice, but the bacon was cold and tough.

I need to stay in this hotel whenever I visit Cambridge, so I'm not too unhappy with it, but it could be better compared to other Holiday Inns I frequent,

Read More
Read Less

Never again.

By

October 15, 2017

club

Absolutely awful experience. Rude staff, woke up to a man entering my room every morning at 7:30 for house keeping. Food was disgusting, facilities aren’t in use. Staff are clueless, toilet was blocked in bedroom - nothing was done about this all week. WiFi and signal was terrible. I could go on all day, but i would advise anybody to stay clear of this place.

Read More
Read Less

Much Improved in Last 12 Months

By

October 14, 2017

I regularly use this hotel for work due to the proximity to our Cambridge office. I have to say that given the issues with it a year or so ago it is now much improved and now always enjoyable to stay at. The girls at reception are stars and always recognise me now.

Read More
Read Less

The very first time in IHG hotel where I was not greeted as an elite member!

By

October 14, 2017

I did not feel the staff treat me as an elite member in this Hotel at all! This was really the very first time I experienced since my IHG life had started.

Read More
Read Less

Lovely hotel

By

October 14, 2017

club

Lovely hotel, comfortable room. Polite staff. Good food. Slight problem with housekeeping.

Read More
Read Less

Enjoyable stay

By

October 12, 2017

Easy check in service with friendly staff, spacious hotel, good meals, a comfortable sleep in a good sized room, plenty of parking spaces which is free to guests and only 3 miles from city centre.

Read More
Read Less

A Nice Place to stop and relax

By

October 12, 2017

We have used this hotel three now and always found the staff helpful and friendly.The food choice good and always a good nights sleep.

Read More
Read Less

A short stop

By

October 12, 2017

Hotel great, staff great, breakfast disappointing such a let down.

Read More
Read Less

环境安静、室内整洁

By

October 12, 2017

环境安静,室内清洁,但设备较为老旧,蓝牙音响无法连接。服务人员较少,打电话给前台多次联系无人接听,需要打几次才能打通

Read More
Read Less

Great experience

By

October 11, 2017

club

My wife and I stayed for 1 night and we were treated very well. We were extremely well looked after and nothing was too much trouble. Breakfast was good with many choices, although the cooked breakfast was a little cool for our linking, the rest was very tasty.

Read More
Read Less

The friendliest staff

By

October 09, 2017

club

We thoroughly enjoyed the stay. Food fab and service great. Downside was that, although we were told that the pool was shut we didn't know we couldn't use the spa, this was one of the reasons we picked this hotel.

Read More
Read Less

Good value for money but bad air con

By

October 09, 2017

club

Stayed here after night out in Cambridge. It was handy and the 2pm check out because I’m an ihg member is a huge benefit.
I would stay here again because it was great value but there was one issue.
Unfortunately the comfort of the night’s sleep was marred by the fact that the air conditioning would not stay on. It turned on and then immediately went off and the room was hot.

I had to open the window but due to the thick blackout curtains they had to be propped open to allow air in which isn’t ideal when your room faces on to the children’s play area.

Read More
Read Less