Rated 4.2 out of 5 by 563
Rated 4.0 out of 5.0 by Helen154768 Mid week stay
Comfortable hotel. Friendly helpful staff, expensive in comparison to other hotels of a similar standard.
November 23, 2015
Rated 4.0 out of 5.0 by jgj1155 Good hotel outside of Oxford City
Very nice accommodations. Clean with good size rooms. We used the bus to travel into the city center. It is about a 8-10 minute walk to the bus stop.
November 19, 2015
Rated 1.0 out of 5.0 by idq69 Nice hotel, shame the staff were not at the same high standard
Have used this hotel previously but not for some time.
New company structure has increased the support staff and i thought it would be good to introduce them (from France) to the IHG hotel as it is very conviniently situated for the company office
Check in was very poor, the booking clearly had the reservation number (i pointed it out) but the young lady on the desk spent several minutes tutting and looking for it.
I was not welcomed very well as a Platinum member, just told to spin the wheel?
We ate in the restaurant and the food was very nice and the staff were attentive.
Check out the following morning was absolute chaos. The queue was 11 people deep and they reduced the staff from 3 to 2....
After 20 minutes i made it to the desk, i was now runni9ng late so told the lady to be quick. I paid and was about to leave when i realised they had double every chanrge on the bill! I had to go ack to the desk and although the bill was cancelled i was now late for the first meeting of the day.
Sorry but i expect staff at front of house to be efficient and listen to the customers. The 2 new business emplyees from France were not impressed witht he wait and then being late for our meeting either.
November 17, 2015
Rated 5.0 out of 5.0 by Mabel* Great place to stay close to town
Lovely welcome and helpful staff. Brilliant breakfast on offer including cooked to order options.
November 16, 2015
Rated 5.0 out of 5.0 by GR4527 Anniversary Excellence
Our visit was a return to the Holiday Inn at Cambridge, this time on the occasion of our Wedding Anniversary. from our arrival right through to departure it was a wonderful relaxing weekend for us in the comfortable and understated surroundings whilst experiencing attentive but not obtrusive service.
Our stay upgraded to an Executive Room we were greeted in the room by a handwritten card and chilled "bubbles". Dining early in the evening we enjoyed not only the almost undivided attention of the restaurant staff but also an intimate atmosphere.
On our return to our room the wine had been replaced with an impressive selection of iced juices and sodas as neither of us drinks alcohol.
The Spirit Health Club onsite has similarly personable and friendly staff and was an ideal place to spend a relaxing time the next day unwinding after a visit to nearby Cambridge before another meal in the somewhat busier but efficient restaurant on Saturday night.
If you don't want the traffic hassles of Cambridge then look no further than here; whether you plan stay in the hotel grounds, take a walk at the neighbouring lake or use the local bus to avoid the jams there really is no need to stray from the welcoming and professional staff and the hotels attention to detail for a wonderful weekend.
November 12, 2015
Rated 4.0 out of 5.0 by Les522 Excellent hotel no complaints !
Really good value for money and close to city centre , can't find fault at all , smashing staff , good food, and great rooms
Definitely recommend !
November 11, 2015
Rated 3.0 out of 5.0 I'm not happy this time at this hotel.
I stayed here 20 days from 18th-Oct to 7th-Nov.
But I met three wrongs at here.
1. I arrived here on 18th Oct, but the hotel said I did not check in on 18th Oct. I'm very strange. If I did not check in, why I can got the 'Welcome Bonus Points‘ on 18th Oct. What's wrong?
2. I am pre-authorized twice on 4th-Nov.
3. I am got many money by hotel on 2nd-Nov. But it does not list on my bill. Why?
Please check it and reply to me via e-mail.
November 10, 2015
Rated 5.0 out of 5.0 by Malcolm H Excellent service and good value for money
I have stayed in this hotel on a number of occasions. I am always very impressed with the attitude of the staff, who are always very helpful and attentive.
The general ambiance of the hotel is good and the rooms spacious and comfortable.
The restaurant food is fine, if a little limited. Drink prices at the bar are a bit high, but probably on a par with similar hotels of this standard.
Given the prohibitive cost of hotels in the centre of Cambridge, the Holiday Inn is really good value for money, especially if you book in advance and can factor in a bargain break.
November 4, 2015