Rated 4.3 out of 5 by 157
reviewers.
Rated 3.0 out of 5.0 by Taxlady0428 Not on the same level as other IHG properties
The hotel is close to were we needed to stay for business purposes; however, I will not stay here on our next visit in a few months. Other than the front lobby area, the rest of the hotel doesn't appear to be updated or renovated. The hall carpets were nasty. They were being cleaned during our visit; however, they should be replaced. The bed was not comfortable, and my housekeeping for bathroom supplies were hit or miss. The grounds around the property also need attention, I walked the grounds, because the fitness center is a joke. The equipment is old and the room itself does not inspire any one to workout. Finally, everyone raves about the customer service. But one person's attitude at the front desk over parking ruined that impression for me. However, I will give exceptional service to the maintenance guy who stopped replacing air filters to get me some ice, instead of just pointing me in the right direction. I will look for other lodging for our future trips to this worksite.
February 24, 2015
Rated 5.0 out of 5.0 by KWhite175 Another good trip
Overall great stay, although the staff in Aviators was shorthanded due to not being able process credit transactions in the lounge. they had to go to the front counter for every transaction. otherwise great trip!!
February 19, 2015
Rated 5.0 out of 5.0 by retired and golfing manager and staff super
requested 1st floor room with 2 beds and was accommodated perfectly. Walked into lobby with ice bucket and staff member offered to fill it up for me. I met the manager who was friendly and charming. location was great for airport, nearby restaurants and only 15 minutes to a few golf courses.
February 15, 2015
Rated 5.0 out of 5.0 by The High King Overall experience
Excellent room, staff and service. The bed was awesome. The breakfast was delicious. The staff were very courteous and helpful.
February 15, 2015
Rated 5.0 out of 5.0 by mynurse Awesome experience
I stayed in January for 2 weeks for business and can't say enough how awesome the staff was. Bruce the shuttle driver was so friendly and always made sure to open the door for us which does not happen now a days. The front girls Daja and Kayla were always on the ball and very attentive to mine and some of the other guests that stayed while I did. I will definitely stay here if I come back to clearwater !
February 12, 2015
Rated 3.0 out of 5.0 by MASlipka Overpriced and booked up?
yes and doubtful. did the booking the "old fashioned" way and won't do again.
February 9, 2015
Rated 1.0 out of 5.0 by patriotswin super stay
We stayed here super bowl Sunday. Decided to go to the bar to watch the game and everything was going fine until kickoff. Then the manager and a bunch of her friends showed up and took over thee soft furniture in front of the big screen. They were loud and obnoxious. It got so bad we paid the bill and went back to the room. Turned on the TV only to see NBC not available. However maintenance came quickly and fixed it. Pat and Mike nice job.
This was a fairly simple example of a manager not knowing the customer. Nothing wrong with having a party but don't make paying customers sit there and watch your pathetic high fives and deafening celebrations.
February 5, 2015
- 2015-02-27
- bvseo-cps-pl-PRR
English
