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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 473 reviews
85%
Recommend This Property

Ratings Breakdown

473reviews

  • 5 Stars
    258
  • 4 Stars
    121
  • 3 Stars
    35
  • 2 Stars
    35
  • 1 Stars
    24

Wow! Impressive!

By

September 19, 2017

club

I can't say enough about this hotel! It was clean, stylish and has a comfortable bed. The staff went out of their way to accommodate us. We were there with my husbands bluegrass band and they actually found us an empty banquet hall to practice in. Amazing

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good job on the redo

By

September 18, 2017

club

very nice hotel. Easy access, good parking, close to restaurants and entertainment and business contacts

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Comfy pleasant stay

By

September 18, 2017

Great staff and comfortable remodeled rooms. Sleeps great.

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Comfortable room.

By

September 18, 2017

club

Room was inviting and cozy. Clean, with ample amount of towels. Disappointed in the listed hours of fitness center (1200-2359). Need to have that open early in the morning. Other than that, great stay!

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Clean hotel with friendly staff

By

September 13, 2017

club

My room was clean the halls were clean and smelled fresh I would have preferred continental breakfast the restaurant breakfast was a bit pricey for the food selection, but overall good experience as we were evacuating Florida due to hurricane Irma.

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Refrigerator

By

September 13, 2017

club

refrigerator broke, froze 2 different 12 packs, informed desk clerk, maintenance lowered the temperature knob in refrigerator, still froze 2 total 12 packs

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Comfortable and pet friendly

By

September 13, 2017

Very clean room with comfortable bed. I appreciate the pet-friendly accommodations since many hotels have gone toward not allowing pets.

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Nice hotel

By

September 12, 2017

The staff was nice and friendly rooms were really clean and up to date the only flaw I had with the hotel was none of the ice machines worked and there was no complentary breakfast.

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Stay

By

September 09, 2017

Ok ... Bathroom was dirty but housekeeping did come up to clean it. Disappointed that I was not recognized as a Spire Elite member ... First time in two years of traveling that happens. Close to son's college so okay place to stay.

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Shout Out To Desk Clerk Natasha!

By

September 06, 2017

club

Our group of 10 experienced an issue which was not a staff problem, but a Management Problem (understaffed in the dining room). Desk Clerk Natasha was aware of it and went the extra mile to make it right by comping our group of 10 each with a generous coupon good for dinner or drinks. Thank you so much Natasha!

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Best bed ever

By

September 06, 2017

club

The bed was so fluffy, and GIANT. I was definitely impressed with the quality of this hotel.

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Best staff anywhere!

By

September 06, 2017

platinumelite

Very nice room. I stay there every time I go to Johnson City. The staff is very friendly. I love this place!

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