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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 364 reviews
83%
Recommend This Property

Ratings Breakdown

364reviews

  • 5 Stars
    185
  • 4 Stars
    98
  • 3 Stars
    32
  • 2 Stars
    31
  • 1 Stars
    18

Wonderful Hotel-Experience for Business

By

April 30, 2017

Whether I had to remain another day, or requested a late-checkout, the front-desk staff were very quick with providing answers to my requests.
The entire hotel-staff defines southern friendliness and courtesy to answer questions about available services or suggestions about unique restaurants in Johnson City.

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Very pleased overal with quality and service!

By

April 29, 2017

club

Since this property has been around for a number of years, my expectations were not high. I was very surprised and pleased with the newly renovated lobby and hotel entrance area. Room was also updated and clean.

Food service was okay, but I understand they are just getting going after the renovation. Menu items in evening were limited - wings (quite good), burger, chicken nuggets, etc. Therefore, I would not consider this a full service restaurant at all. Perhaps the fare will be expanded in the future. Breakfast selection is better. Wait staff are friendly and service minded.

Overall I really enjoyed the my stay and do recommend it to others.

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2 night stay

By

April 28, 2017

club

Hotel overall was very clean and comfortable. Beds were great! Everything was quiet. Will stay again.

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Race getaway

By

April 26, 2017

Great hotel friendly staff and very clean. Staff was excellent and even helped find a room for the second night. Would stay here again without any hesitation.

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Welcome rest

By

April 23, 2017

The front desk was very courteous and cheerful. Everything was generally okay, minus the construction going on, which made getting settled in somewhat cumbersome.

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Disappointed

By

April 23, 2017

It was too much going on at the property.. I expected so.much more.

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Doing their best with Construction

By

April 21, 2017

platinumelite

Construction is still on-going and my stay was affected by the fire alarm going off during the day. The check-in counter is still a work in progress. My stay under two reservations also confused the staff. Beyond that, this is still the best place to stay within the IHG group of hotels in Johnson City and its within walking distance to Reel to Reel so location is still very good.
Certainly will stay again!

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Remodel in full Swing!

By

April 20, 2017

club

The room was newly remodeled and had a modern touch. The rest of the hotel was in the middle of a remodel. The Lobby was closed so I was directed to the conference center as a temporary front desk. I'm sure the hotel will be great once the remodel is complete.

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great location and very comfortable property

By

April 19, 2017

club

had a very good stay at the johnson city property recently. although they are going through some updating construction , they made a point to insure my stay was pleasant . the staff was on point . i was glad to have booked with them and will return to this property again

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My experience at Holiday Inn

By

April 17, 2017

club

Comfortable bed, helpful staff at desk, clean rooms

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Great Staff, Good night's sleep!

By

April 17, 2017

While the Hotel is undergoing renovation, I enjoyed my stay and the bar was great!! The Front Desk staff were Exceptional, both Checking IN and OUT!

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Would stay again

By

April 12, 2017

When we are in the Johnson City area, we always stay at this hotel. Always friendly, comfortable rooms and will continue to stay. They was doing construction of remodeling. So there was some adjustments made to check in but its understandable. Overall, yes we will stay here again. There was no problems.

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