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Rated 4.1 out of 5 by 173 reviewers.
Rated 5.0 out of 5.0 by Best Hotel in East Tennessee As a person who travels 7-8 months of the year. The staff and their personal service at 101 W. Springbrook in Johnson City, Tn. is EXCEPTIONAL. Nicole's friendly,smiling and helpful attitude rises above all. She took the time and helped me book a last minute wedding reservation, researching 3 other IHG properties in the area and found the best one suited for my needs. As a card member of 3 other hotel chains. This facility is a shinig star. Her attitude makes all the difference in the world. She turned a stressful day into stressfree. Big shout out to Nicole and the IHG brand. Thank you, Thank you. Sincerely.. Don S. August 27, 2015
Rated 5.0 out of 5.0 by Great Service Great place to stay and the staff was very friendly. The hotel was very clean and up to date, My stay was a very short notice and the front desk was great about finding a room for me on a race weekend. August 26, 2015
Rated 3.0 out of 5.0 by Meet my needs. Hotel was having construction completed. Lots of dust and such around. Mold or water damage around the air conditioning unit in the room. August 26, 2015
Rated 5.0 out of 5.0 by Very friendly staff, comfortable bed, and great service We were very happy with our stay at this Holiday Inn. If, we were to travel back to this area we would stay here again. August 16, 2015
Rated 5.0 out of 5.0 by everything was as expected from a Holiday Inn I didn't get the best price. Was over charge 50 bucks. I only knew this because I had relatives staying at the same time, I was there. The Holiday Inn corrected the rate after I brought it to there attention. August 12, 2015
Rated 4.0 out of 5.0 by Comfortable bed and great service. Good stay for the weekend. Went to comedy night and had a wonderful time. We will stay here again. Only thing was the shower was a little outdated, water pressure wasn't very strong. August 12, 2015
Rated 4.0 out of 5.0 by A mostly good experience Front desk staff was great. Restaurant food and service were excellent. Everyone was friendly and helpful. Only issue was the room cleanliness. Carpet was not clean, there was a bad black stain on it in the middle of the room and bits of tortilla chips on the floor as well; after two days, I picked up what tortilla chips I could by hand. The room was a little tired, but I would stay again. August 4, 2015
Rated 3.0 out of 5.0 by nice room, great restaurant On our way home, we stopped for the night, and decided to eat at the restaurant, and it was very good. The hotel staff was very nice. The bathroom was without wash cloths and the staff brought them up right away. The only thing that was bad was the ice machine on my floor [5th] did not work, and I had to go to the 4th floor to get ice. August 2, 2015
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