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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 426 reviews
84%
Recommend This Property

Ratings Breakdown

426reviews

  • 5 Stars
    229
  • 4 Stars
    106
  • 3 Stars
    34
  • 2 Stars
    34
  • 1 Stars
    23

Comfortable bed and good service

By

July 26, 2017

club

Very nice hotel. Updates were very nice. Breakfast was very good also.

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Poorly Managed

By

July 24, 2017

We arrived 1 hour after check in time and our room was not ready for another hour. The staff seem overwhelmed and said it was due to a large party leaving that day and a large # arriving. It took about 45 minutes to receive a room only then to get up to it and find house keeping still cleaning it. We sat in the hall another 10 minutes. Breakfast the first morning was good. They were out of only a few things. The 2nd day, the French toast sticks were still frozen and they said that due to the large # of people they couldn't keep up. The 3rd day we arrived 1.5 hours into breakfast and nothing was left but eggs. A lady apologized but said they got slammed and they're out of food and drinks. Our room didn't get cleaned the first full day. We were out 9-5. I was told since we had to wait for our room I'd receive 5000 points on my IHG acct. I have not received those yet. It's been 5 days. The halls were hot and only 2 floors had ice machines that works. The pool was dirty. There is not much positive I can say.

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Great Hotel

By

July 18, 2017

club

Clean, with pleasant staff. No complaints about stay.

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Johnson City Tennessee

By

July 15, 2017

Everyone is always so friendly. Because of Dorathy, Amy,

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Comfy bed, clean, just outdated

By

July 14, 2017

club

Rooms are outdated and need upgraded. Although, outdated still clean. The air conditioner unit was an old one, the door didn't shut unless I slammed or pulled it shut. Everything else was good.

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Great Property

By

July 14, 2017

platinumelite

Very nice hotel recently remodeled it appears with very convenient access off of I-26

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Great hotel, great stay.

By

July 13, 2017

Loved everything about my stay, however the bar needs to be open a little later. All of us that are in town on business don't always get done early.

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Clean and inviting

By

July 12, 2017

club

The Holiday Inn was very clean and inviting. We had stayed there last year and again this year for a softball tournament.

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Great service

By

July 11, 2017

platinumelite

Great value, friendly staff, very good breakfast. Nice quiet place to relax.

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Wonderful Hotel-Experience for Business

By

July 07, 2017

If you are a business traveler and wish to experience a 'retro-experience' of hotel amenities, this Holiday Inn Hotel is the place to stay - restaurant with a bar, and a weekly karaoke.

I appreciate all the renovations that management made to offer the hotel-guests a 21-century experience.

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Good rate, good room

By

July 05, 2017

club

I stayed at the Holiday Inn, Johnson City while speaking at a local Church as their guest. I have stayed here for about 5 years and it seems to be improving every year. They have freshened up the lobby and remodeled many of the rooms. The staff is great and the rate was reasonable.

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Comfortable Beds

By

July 05, 2017

club

The only suggestion I have is using a better quality bathroom necessities.

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