 Guest Reviews
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92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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Open Gallery
Great Staff Clean Rooms
ByDMNN
November 17, 2020
Staff here is fantastic! Super friendly and helpful. Rooms are very nice and clean, the beds are comfortable and pillows are fantastic!! Highly recommend this location!!
SHELLIE
ByShells
November 12, 2020
Add better window coverings so that guest can get sleep without the parking lot lights, the moon
Check your room thoroughly
ByOutoftowner142
November 06, 2020
Very nice decor in this new, modernly decorated Holiday Inn. Great staff!! Friendly and helpful. Disappointed that there was a "used" and dirty washcloth hanging over the shower curtain rod...that's the reason we paid a few dollars more and went to the competition. Does this only happen to us?!?
Overall view
ByJacoby
November 03, 2020
They needed to update the website to inform guest that parts of the hotel was closed
Poor Handling of issues
ByKASC
October 27, 2020
Our entire floor smelled of smoke, when we reported it we were told the 2nd floor does, too. Also multiple times the elevator reeked of smoke.
Laundry was being folded in a public area and the emplyee waws eating food while folding it.
Food service has been handled at other Holiday Inns in a way to follow guidelines during the pandemic, but no options were available at this hotel
best stay ever
ByDC5150
October 20, 2020
I've stayed at my share of Holiday Inn hotels mostly and this place was by far 5 star ! from the greeting when i walked to the overall service the place was immaculate ! I will be back
Thank you
Great service and welcoming rooms
ByBgrant2
October 19, 2020
I had a pleasant stay at the Livonia holiday inn. Checking in was easy with such a good staff. The room was spacious for being a Handi accessible room. Very happy with our stay and will be coming back for more in the future
Exceptional service. Incredibly clean.
ByLorena15
October 19, 2020
While I lament being unable to take full advantage of the hotels amenities due to the pandemic, I will say that I felt very safe. The hotel was extremely clean, and the staff were incredibly friendly. The room was very comfortable and I certainly wouldn't hesitate to stay again or recommend others stay here as well.
Good stay
ByTn201Dg
October 14, 2020
Overall good visit, would recommend a stay at this hotel. Clean and neat, room was clean.
Great service, clean modern room and amenities
ByRickit73
October 12, 2020
I stay here often for business and have never had a bad experience. Staff is very friendly and helpful and the rooms are always impeccable.
Everything was great
ByJudy
September 29, 2020
The room was large. The bed was comfortable. Having a ref. there was great. I have NO complaints at all about the hotel
Great Price Location and Staff
ByGo Blue
September 28, 2020
I used to stay at a different location every time I came into town. I travel to Michigan a decent amount for work and leisure. I tried the Holiday Inn Express a few months ago in Livonia, Michigan and have now stayed there 4 times. With another trip coming up on Oct. 10th. John at the front desk is amazing, great price, great location and very clean. I would highly recommend this location!