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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4

based on 636 reviews
79%
Recommend This Property

Ratings Breakdown

636reviews

  • 5 Stars
    305
  • 4 Stars
    168
  • 3 Stars
    71
  • 2 Stars
    46
  • 1 Stars
    46

Poorest Holiday Inn we have ever experienced

By

April 26, 2017

platinumelite

Stay away from this place until it has been remodeled, which the manager told us would be done later this year. Walls are not well insulated, so you hear every sound from adjoining rooms and from the disco lounge upstairs. Desk clerk seemed pleasant but cluless. After we complained about a terribly noisy beverage machine in the hallway outside our room, she promised to disconnect it, but did not follow through. We finally had to unplug it ourselves. On checkout, we asked to speak to the manager, who gave us a $30 discount on our bill

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Habitación sucia.

By

April 26, 2017

club

La habitación tenía mal olor y las camas tenían pelos de mujer. El piso del baño estaba sucio. La comida muy buena y los empleados muy buenos pero en la limpieza no puedo decir lo mismo. Fui por primera vez a Miami por motivos de negocio y escogí este hotel entre tantos pensando que sería el mejor y no fue así.

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Gone Cruising

By

April 24, 2017

Stayed here before the cruise and the staff was super friendly. Great location for easy parking. Shuttle dropped us off at ship. Great experience

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Great Place

By

April 24, 2017

Clean and Nice staff during checking in. Bar Drinks was made well and dinner service was very good.

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Internet gone bad

By

April 24, 2017

club

where was the internet or wifi service at this hotel? Offered but not delivered!!! This was our second attempt at this hotel Nothing had changed from the 1st time. Not a recommended site unless you want to be very close to the airport.

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great staff

By

April 23, 2017

club

Came back because of staff and location. Greated with great smiles . We have always felt comfortable in the Holiday Inn chain.

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Request

By

April 21, 2017

club

Overall experience was nice but was hoping for a mini refrigerator to put perishable items in so it wouldn't spoil/ bring back to my final destination

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Pleasant and helpful staff

By

April 20, 2017

Awesome place to stay. Must have a car to go anywhere but the staff asked if we wanted to go anywhere. we only took a walk down the busy street. we did not get disturbed by the traffic noise. There were earplugs provided if needed. Thank you for the one night stay. then sadly we headed home

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Great bed and pillows

By

April 20, 2017

club

Very nice hotel. Love the top floor restaurant. Staff was very friendly. Room was very clean and comfortable. Love having the keurig coffee pot right in the room

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Average holiday inn

By

April 20, 2017

platinumelite

A little dated but otherwise average holiday inn Convenient to the Mia airport.

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Good place to stay

By

April 19, 2017

Neighborhood was a little sketchy but there was great security
Rooms were very small. But clean and comfortable.
Staff was beyond excellent. Very nice and accommodating.

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Not happy

By

April 18, 2017

Bathroom was dirty and unsat. Couldn't sleep because of the club upstairs and the food was way overpriced and cold when I got it. I probably will not visit this property for my business again and not allow my company to use when we arrange travel. We were coming from overseas and tired and didn't feel like the hassle of going somewhere else.

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