Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
The information you provided does not match what we have on file for you. Please try again or call IHG® Rewards Club Customer Care at 1-888-897-0089.
Your IHG® Rewards Club account already has a PIN associated with it. If you use our automated telephone system, your PIN is the same. If you have forgotten your PIN, we can email your PIN to the email address in your IHG® Rewards Club account. Please contact your nearest IHG® Rewards Club Customer Care Center for assistance.
The PINs you entered do not match. Please re-enter one or both PINs to make sure they are exactly the same.
Your PIN is not strong enough. You must change your PIN.
Email addresses must match.
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Your session has expired. Please sign in to your profile
MoreFewer Options

* Indicates a Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Indicates a Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Indicates a Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4

based on 1406 reviews
79%
Recommend This Property

Ratings Breakdown

1406reviews

  • 5 Stars
    703
  • 4 Stars
    349
  • 3 Stars
    157
  • 2 Stars
    92
  • 1 Stars
    105

Handicap

By

January 20, 2020

club

My friends walker was destroyed by your shuttle service to the Miami port. Which made our trip very limited on things we could do. No effort was made to try and help.her during the 3 hrs we were still in port. Disappointed.

Read More
Read Less

Remodle

By

January 20, 2020

club

I did not appreciate returning to the hotel and not being able to be dropped off at the door because of the machines that blocked the driveway....I just returned from my cruise to pick up my car and the driveway was blocked...I had to tote my 3 heavy luggage from the curb through the parking lot to.my car. I paid alot of money to stay and park and then I didnt even have the convenience of getting to my car.

Read More
Read Less

Great Location and stafff

By

January 20, 2020

Location and staff were great. I could reach all attractions easily and staff were helpful.

Read More
Read Less

Miami Jan. 2020

By

January 19, 2020

As a Gold Elite member I was disappointed that the web site does not mention the renovations/construction going on at this location. The staff was great and the newly renovated room was adequate. I'm sure once everything is completed it will look fantastic but would have liked to know prior to arriving.

Read More
Read Less

Under renovation, but great value

By

January 18, 2020

platinumelite

Staff, my room, all great. Convenient, 12 minutes from Mt Sinai Medical Center

Read More
Read Less

Very good experience

By

January 17, 2020

I recommend, had a very good stay as brief as it was. Relaxing, comfortable, and cozy.

Read More
Read Less

Don’t stay here.

By

January 17, 2020

Let people know when your hotel is under construction and your pool is not even open.

Read More
Read Less

Too noisy and dusty due to renovation

By

January 15, 2020

club

The staff was friendly but the hotel was a mess. We were not told it was under renovation when we booked. The pool was closed and it was dusty and noisy all day.

Read More
Read Less

Holiday Inn 2020

By

January 15, 2020

club

Initial arrival onto Hotel compound and surroundings was less than expected from other HOLIDAY INN location past stays.

Read More
Read Less

Comfortable bed and great service

By

January 14, 2020

club

It was under construction. That was the only bad thing about this hotel. The pool wasnt open and they didnt tell us that at time of reservation. Everything else was wonderful. Good shuttle service! Beds were very good! No bed bugs which is always a plus. I would stay there again but would be better if it wasnt under construction. Everyone was very friendly! We only stayed one night because we were going on a cruise the next day. And watch for non refundable reservations.

Read More
Read Less

Cruise vacation

By

January 13, 2020

platinumelite

We stayed only a few hours at the hotel. We arrived after 1am and the front desk was waiting and ready for us. It was conveniently located near the airport. Hotel is under construction and doing remodeling. I'm sure the up grades will be a good improvement. Our bathroom however was tiny and there was hair all over the inside of the bathroom door. Best thing was the bed, very comfortable.

Read More
Read Less

Clean Comfortable Beds and Pillows

By

January 13, 2020

club

Room was clean. Beds and pillows were very comfortable. Great staff. Easy check in and out. Professional staff on hand to answer your questions.

Read More
Read Less