Rated 3.8 out of 5 by 329
Rated 4.0 out of 5.0 by MsFit2013 Amazing, accommodating and professional staff
Victor was amazing. When we FINALLY arrived at the hotel I was livid. The only reason I chose this location was because of the complimentary airport shuttle service and my IHG membership. When we had to catch a cab after waiting over an hour at the airport for pickup, I was ready to tear into the hotel clerk. He greeted us with such enthusiasm and concern I could not stay mad. His customer service was unparalleled!
June 26, 2015
Rated 4.0 out of 5.0 by LorrLo Hotel Review
The overall review is good to average. If I were cruise out of Miami port, I would probably stay at this hotel. I like the availability of the shuttle
June 25, 2015
Rated 1.0 out of 5.0 by mrpa1969 Watch out for extra charges
arrived late for a 1 night stay, asked for late check out, was given until 2pm, left next day at noon, did express check out for 1 night, to my surprise was charged 4 nights with no explanation, still trying to get an answer from the hotel management
June 25, 2015
Rated 5.0 out of 5.0 by Juju12005 Airport
Very good airport hotel. Excellent staff. Not a vacation hotel. Restaurant not very good not many food choices and English isn't even a third language for the staff. The front lobby people are excellent took care of every need. Excellent shuttle service. Rooms were comfortable and clean. Lots of airplane noise because you are at an airport hotel that is near an airport. Very good value especially for the business traveler n a layover. We stayed the night before our Carnival cruise. They did a great job getting us to the cruise terminal. Cant sy enough good things about our drivers and the front desk staff!
June 20, 2015
Rated 1.0 out of 5.0 by Tucson Rose Noisy Hotel too close to the airport
The hotel is very clean and the staff are very nice and helpful. However, if you plan to get any sleep, do not stay here. Hotel is surrounded by lots of traffic,train noise, and plane traffic all night long. A/C shutting off and on all night. NOISE beyond understanding. Impossible to get a good nights sleep. I even wore ear plugs and was awaken several times during the night.
June 19, 2015
Rated 5.0 out of 5.0 by The Kid 2222 Miami Airport
The front desk staff, Mark and Victor, were extremely helpful. They kept asking how they could make my stay better.
Austin in the lounge was excellent as well. Several of us were watching the NBA Finals and making small talk about the game. Austin was heavily involved in the small talk and made the atmosphere quite pleasant for all.
June 16, 2015
Rated 5.0 out of 5.0 by Delta girl Great Night
Great staff. Had a great stay. Only hotel I stay while in Miami.
June 13, 2015
Rated 1.0 out of 5.0 by Mimia dissapointment Hotel itself
Old and mildew. Your hotel seemed to be two seperate properties. An old and a new. It seems like we were sent to the old section which was totally unacceptable. It made me to think that I would never want to stay at your properties again
June 11, 2015