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Rated 4.0 out of 5 by 58 reviewers.
Rated 4.0 out of 5.0 by Mom and 2 kids I was there for a conference as well. Elaine was wonderful with my check in issue of a school credit card. So kind and helpful. Also had a package delivered and Grant was extra helpful Hotel is a great value for the price. My kids ate free at the breakfast buffet. My only comment is that breakfast was the same everyday. A little change would be nice Hot tub was not working at first but was fixed. Room was comfortable nothing fancy but clean. Nice sheets and pillows June 30, 2014
Rated 5.0 out of 5.0 by Great experience I stayed at the facility as a result of attending a conference nearby. From the moment I arrived the staff was friendly and helpful. I had to amend my reservation once I arrived and they were more than willing to help me. I was given extra breakfast coupons to feed my children and suggestions were made for activities for them while I was attending the conference. Our room was clean. The hottub was not working properly and the pool was on the smaller side but was kept clean. We used it several times and enjoyed the time there. There are a few worn spots on the carpet in the hallway but overall the facility was well-kept and very nice. June 26, 2014
Rated 3.0 out of 5.0 by NO GO - Not up to Hi Standard Internet very slow. Meeting rooms unacceptable No IHG reward given on checkin June 12, 2014
Rated 5.0 out of 5.0 by Had a wonderful stay at Holiday Inn The staff at our Holiday in was friendly, courteous and helpful. Our room was clean and inviting. My bed was, oh, so comfortable. The breakfast menu was plentiful and delicious. We had an all-around pleasant stay while there. The staff and other guests were so friendly. Upon leaving to head home, our 15-year-old son said: More people said hi to me in that hotel than made eye contact with me in the two years I've been walking my dog at home. We very much enjoyed our stay there. Thank you very much. We plan to look for other Holiday Inns when we travel in the future. June 10, 2014
Rated 5.0 out of 5.0 by Great Stay I enjoyed my stay at Roswell Holiday Inn. Rooms were neat and clean. Bed was soooo comfortable. I really enjoyed my stay. June 9, 2014
Rated 1.0 out of 5.0 Help I need the invoice cost for this stay. They were not able to print one at the hotel check out. June 8, 2014
Rated 1.0 out of 5.0 by never again Absolute worst property. Elevator worked on and off, WiFi was sketchy and the worst part was the unfriendly staff. I used points to stay and they would not even give me the complimentary breakfast. they informed me that it was for paid guest as opposed to the guests that makes an effort to stay at all Holiday Inn properties all year long. May 31, 2014
Rated 2.0 out of 5.0 by Poor service and multiple fire alarms at night While the room and bathroom were clean, the service here was terrible. The first night the fire alarm went off 3 times between 2-3 am, once for several minutes. In interacting with the staff over Fri-Sunday, no one smiled, asked how we were, greeted us, or anything nearing being hospitable or even professional. The front desk clerks were actually sullen! The only staff member who seemed to care was a young woman in the morning dining area on Sat morning; the room was clean, she was smiling and looked professional. On Sunday, the prep area was dirty with dishes, cleaning rags, warm OJ and the person working seemed to not care an iota. May 14, 2014
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