Rated 4.6 out of 5 by 151
Rated 5.0 out of 5.0 by Jens34a Angenehmes Hotel in Sofia
Sehr gutes Business Hotel, sehr sauber und mit freundlichen Personal. Preis / Leistung ist sehr gut. Das Hotel liegt etwas außerhalb aber die Innenstadt kann problemlos mit dem Taxi in wenigen Minuten erreicht werden.
May 16, 2016
Rated 5.0 out of 5.0 by Blakey001 Great People always welcoming
This is the second time I've stayed in this hotel on Business the last being in July 2015 for three weeks. The staff are always willing to help to ensure you feel comfortable and relaxed.
In fact on this trip most of the staff were the same as in 2015 which gave me the feeling of staying with old friends.
Although the hotel is situated on the Business Park you can easily get to the centre of Sofia by metro if you want to enjoy the sites.
May 10, 2016
Rated 4.0 out of 5.0 by kbarakov Good hotel but weird service for reward reservation
The hotel is very nice, BUT...
The reception staff did not meet our bed preference. Me and my girlfriend asked to have a double bed in the room, but they gave us twin beds, saying that it is not possible to have a double bed for a reward reservation, even though they had plenty of availability. We did not ask for an upgrade, we just asked for a standard room with double bed. We were very disappointed about this.
After we went to the room we received a phone call from the reception asking if everything is OK and I said "No, it is not ok, we would like to have a double bed instead of twin beds" and the answer was "OK, thank you" without offering a solution.
However the hotel is very nice, but very weird treatment for a reward night reservation.
May 3, 2016