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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 980 reviews
91%
Recommend This Property

Ratings Breakdown

980reviews

  • 5 Stars
    587
  • 4 Stars
    255
  • 3 Stars
    86
  • 2 Stars
    33
  • 1 Stars
    19

Cleanliness

By

July 19, 2017

club

Front desk attentive to guest needs.Hotel eas clean restarant food was good.Would stay again location convenient

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Friendly staff and comfortable bed

By

July 16, 2017

club

Comfortable bed, clean room, friendly staff , great location

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Good customer service

By

July 13, 2017

club

Checkin was fast which is good. Excellent customer service especially in the restaurant in the morning. Food was good. It should be included in all holiday inn as an option didnt have Ny in the Times Square if I remember correctly. Laundry area was helpful and we used it couple of times, some hotels does not have this option. The daily rate is reasonable. Wifi can be faster on next visit.

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Loved my stay

By

July 13, 2017

club

Good hotel..stayed with Family.. rooms were clean .. beds were comfortable

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Great location

By

July 11, 2017

club

Location was good! 6 blocks from White House! Several good bars

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Poor service

By

July 10, 2017

Poor service. Did not acknowledge my Spire Elite status, was not greeted in a friendly manner. When I called the front desk to ask for a hair dryer, I was placed on hold abruptly before I finished expressing my concerns. Rude.

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Better than expected

By

July 10, 2017

club

Wasn't sure if we had made the right choice but couldn't have been happier. Very clean and comfortable with firendly staff. Beautiful area; near all embassies and John Hopkins. If you like walking, you can reach all the museums and the White House without issue.

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Guest service

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July 09, 2017

They were friendly and accommodating. I saw a lady giving the person at the Font desk a hard time and she was extremely rude. I was disgusted with her behavior. He maintained his composure and continued to be nice. I was impressed.

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Wet floors and fans!

By

July 08, 2017

club

Staff was great, just not the experience we paid for. No offer of allowance for the inconvenience of the mess our entire stay.

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Good

By

July 06, 2017

club

There was a leak affacting the whole hotel... little unfortunate, but annoying due to the loud fans etc! Would have been good to warn us before we headed to the room and walked past muller loud fans and cables!

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SUPER COMODIDAD

By

July 04, 2017

HOTEL SUPER COMODO., CONFORTABLE Y MUY BIEN UBICADO

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Great staff

By

July 04, 2017

club

Justen, Carlota, Chester, Lidia, Lee thank you for everything.

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