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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.4

based on 393 reviews
85%
Recommend This Property

Ratings Breakdown

393reviews

  • 5 Stars
    261
  • 4 Stars
    58
  • 3 Stars
    37
  • 2 Stars
    27
  • 1 Stars
    10

not up to expections for Holiday Inn Express

By

April 22, 2017

When we got into the room we noticed what looked like ash on one of the beds. Later we noticed one of the pillow cases on the bed was dirty. When we showered in the morning we got the bath mat a little wet and it got very dirty off the floor.We showed the desk clerk the pillow case and she said she would talked the manager about it. Said we would probably get Extra award points because of this, but we don't know if we did.

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Needs Updating

By

April 12, 2017

club

The staff is great, very friendly and helpful. However, the building is needing updates. There is a sign in the lobby that states "under renovation." They are also short staffed, the room cleaning often occurred very late in the day, after I got off work.

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spring break overnight travel

By

April 12, 2017

club

The hotel was clean, had a friendly staff and had a good breakfast

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A reliable and comfortable stay at the end of a long day's drive.

By

April 05, 2017

platinumelite

We had the opportunity to stay somewhere else more convenient to our travel, but could not deny our loyalty and pleasure with Holiday Inn Express.

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Okay room, good service

By

April 05, 2017

club

Staff was nice. Pool was yucky. Room was ok for price. Hair all in bathroom on toilet, counter, and shower. Yuck! Breakfast was pretty good, slow to replenish food items that had ran out.

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Hotel has potential.

By

April 04, 2017

club

For the most part it is a very clean hotel they just miss the boat on attention to detail. Cleaning room after 6pm and totally missing rooms of guest staying multiple days.
Attention to detail in the breakfast area. The food is well prepared just no attention to detail on cleanliness and running out of OJ in both outlets.

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Frugal Mom

By

April 04, 2017

platinumelite

The hotel staff was very accommodating. Even though the hotel was sold out and obviously busy it was very quiet and the breakfast bar was fully stocked all morning. I would def stay here again. The outdoor Pool wasn't open yet And we got in late so we didn't use the gym. Overall this was a great place to stay on our way home from Florida

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Great Staff

By

April 04, 2017

club

I would recommend this property to everyone. The room was great, the staff was excellent. Darrin could not have been more helpful, he is a fantastic GM.

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Good clean stay

By

March 30, 2017

club

Holiday Inn Express at Acworth Georgia is well located for access to north Atlanta as well as Allatoona Lake. Motel is well kept with a staff that appears to care about your stay.

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Lack of Caring for Guests

By

March 29, 2017

The evening hotel front desk staff is unfriendly and does not care about their guests. Hotel is in disarray and needs to be remodeled-OLD bathrooms. Rooms are very noisy, much more than average Holiday Inn Express rooms. I stay over 120 nights per year and this is the worst hotel I have stayed at on any Holiday Inn property.

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Amazing Staff

By

March 22, 2017

club

The staff at this hotel went above and beyond during our stay. I really appreciate everything they did to make our stay memorable. My family and I will definitely stay here again.

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Clean and Modern

By

March 22, 2017

club

Our stay was very comfortable. Even though there were renovations going on, we did not see any evidence of that.

Everything was clean. The room was spacious and everything looked new and modern.

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