Rated 4.6 out of 5 by 344
Rated 3.0 out of 5.0 by Abdas Noisy neighbours , not so cooperative Staff
While the location of the hotel is nice , needs to improve on the hospitality.
No recognization of the fact on platinum member. Called before for 1 hour early check in and was declined.
When checked in no treated as esteem customer. ( this was not my first time in the same hotel).
Middle of the night too much shout on the corridor and adjacent room , with no sleep at all.
Complained to front office , someone came - things got little softer but not a sound proof sleep we could get including my kids.
While checking out did tell the front office , but no apology , no reaction , just told me that he attended the noise and advised the people not to shout , but I was expecting a vigilance throughout to ensure that it was not repeated and he mentioned to me I should have called again .
Will not consider again in the same property.
The entire noisy episode is recorded by me and can upload to website if needed
April 25, 2016
Rated 5.0 out of 5.0 by MGARD Very clean
Rooms were very clean and spacious. The staff was very friendly and helpful.
April 21, 2016
Rated 5.0 out of 5.0 by rotaryfrk7 Great location and very relaxing
Location from ATL airport is about 45-1hr drive during day traffic. There are plenty of restaurant nearby that you can walk to or drive. The hotel surroundings looked very clean. I was greeted with Tea, Lemonade, water with range slices, Chocolate Chip cookies and Popcorn. The room was very comfortable.
April 18, 2016
Rated 2.0 out of 5.0 by Unhappyinalpharetta Poor Hotel
The staff was accommodating as possible. But the cleanliness of the rooms was questionable at best as well as the breakfast area. The staff was great it was the quality that was lacking.
April 18, 2016
Rated 4.0 out of 5.0 by lnp5 Great service, overall good value for the price
Good hotel for the price. Front desk staff was very friendly, approachable. Liked the accessibility of the gym, 24 hours with room key. Only concern with the fitness room - the motion detector lights went out as I was running on the treadmill. Good variety on the breakfast buffet, from cereal, to pancakes, eggs, bacon, yogurt, oatmeal; not bad quality considering the price of the stay. Beds were comfortable, like the pillow selection. Hate the loud sound of the air unit, but can't go without using it in a city like Alpharetta. Would like to be able to open some windows, second floor and up, for some fresh air.
April 18, 2016
Rated 5.0 out of 5.0 by BKSmithSquad Great Stay!
Loved the location and easy accessibility this hotel offered. Staff was friendly and accommodating, even when we had a power outage situation. They were quick to fix the problem and were eager to assist.
April 17, 2016
Rated 5.0 out of 5.0 by Blessed Lady 7 in-town getaway 4
the location was good off expressway easy access. My room faced front, but quiet. Main street has all kinds of stores/eateries. My room was on the 5th floor,very nice size with full refrigerator, sofa,table, and desk. t.v. swivelled for both sides of room. bathroom has sink outside of it, and a ventilation fan. room was clean and comfortable.
April 13, 2016
Rated 3.0 out of 5.0 by dis0satisfied front desk
Front desk staff were completely unwelcoming. Hotel itself was fine, but staff needs a lot of work.
April 12, 2016