 Guest Reviews
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88%
Recommend This Property
Overall Experience 4.3
88%
Recommend This Property
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Excellent Hotel
ByBarney
April 19, 2021
The hotel is in the perfect location and easy to get in and out. I was happy with the cleanliness and staff service. Only disappointment is that they do not serve breakfast on the weekends. Also, due to Covis, they do not clean rooms but this should be told to patrons during check in. We had to make our own bed and go downstairs to get towels.
UNSANITARY
ByRe s
April 14, 2021
Room cleaning request was denied multiple times by different staff. Inhospitable experience.
I will NOT be returning.
Jasmine Dejesus
ByJazz
April 13, 2021
I will highly recommend this hotel to anyone. Staff is great and room is ver clean . Pool is open which I give a 10 during this difficult time. Because the pool is open and that great to bring kids who been too cooped during this pandemic. Please if anyone decide to go you have to go through front desk each time to sign in and temperature check and their covid guidelines the max in the pool is 10 people pool close at 8:00 pm and gym as well. Just fir your FYI.
My stay
ByKaye
April 13, 2021
My overall experience was good. Except that I had 4 people in a room with 2 bath towels and when I asked the front desk they said house keeping was out with towels. I saw the house keeper and asked her for more towels she said I was to call the front desk. I explained to her that I did but she still insist I call them. Also I didn't see anyone doing any sanitizing of high traffic areas.
Exterior and hallways were clean. The bed was really comfortable.
ByEddie
April 09, 2021
The room housekeeping was non existance. The halways and the exterior sufraces of the hotel were well maintained. The front desk personnel were nice and willing to help with any issues. The additional facilities were clean and well maintained.
However,
I'm sorry that you feel the review I gave the Woodbridge Holiday Inn Express didn't meet your satisfaction. I've been a loyal member for many years and have stayed at your hotels all over the U.S. This was the worst room housekeeping experience I ever had at a Holiday Inn hotel. I can't change my opinion.
Sincerely
Eddie Albert
Road noise
ByPony Car
April 08, 2021
in front of hotel road noise is very loud for sleeping
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Chuck 1
ByChuck R II.
April 08, 2021
Excellent property. Stayed many times. Will continue to do so !!
Very clean
ByChris p
March 16, 2021
I was amazed on how clean everything was . Everyone from the front desk to the housekeeping were very polite.
AWESOME HOTEL!
ByMayaa
March 11, 2021
The stay was very nice and it was very clean every one was very helpful
Clueless Customer Service
ByUnimpressed
March 10, 2021
I waited over 10 minutes for desk manager to show up and check me in upon arrival. The same manager was too lazy to get me a wash cloth upon request - He offered two towels and suggested I "use them like a wash cloth". Breakfasts boxes were available if you had time to wait for the desk clerk to get you one. The shower was cold and so was the desk manager's attitude toward guests.
The facility, however, is new, fresh and clean.
Great place to stay
ByJaneB
March 07, 2021
Enjoyed my stay. Wish they had better options for grab and go breakfast. Fresh brewed coffee would have been nice too. It was a pleasant surprise to find the pool open. Overall, a basic Holiday Inn experience. The property is conveniently located to lots of shopping areas and food locations. Would chose again when I’m in the area.
Overnight with kids for a little break
ByMDviaLA
February 28, 2021
I stayed over with 2 small children as we did an overnight adventure. I was disappointed with check in. I travel almost exclusively with IHG and am spire elite status. The business man ahead of us was greater as platinum member, but I was not recognized. I did not receive my welcome amenity either. It may have been that I had 2 young children with me and were acting like children (not horribly behaved just a case of wiggles and wondering lobby). We mentioned that we were planning on going swimming and the front desk informed us of all the rules (wear mask. No eating/drinking. Etc). He neglected to inform us that hours changed and pool closes at 8pm?!?! We didn't find that out until we entered to go to pool at 740 after settling into our room first. You can imagine disappointment of 2 young kids who were looking forward to swimming (and a big part of staying overnight at hotel that night). Although swimming was cut short, they had a great time over all. I was just disappointed that this wasn't communicated well.
Somehow the shower provided just as much entertainment as the pool. I was also disappointed in no coffee or tea in lobby. I understand why but we have been to several other ihg properties who are still providing this. Breakfast was the same problem. They offered a to go bag which was nice but literally everything but the water was carbs. Was happy they had apples but would have been nice for a non sugary option (cheese stick, yogurt. Oatmeal to make in room). Other than that we did have a great time. Thabkfully the DD in the parking lot solved my coffee problem!