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Rated 4.2 out of 5 by 53 reviewers.
Rated 5.0 out of 5.0 by Clean, great value. We always enjoy our stays at Holiday Inn Express and this visit did not disappoint. They always do a great job keeping their accommodations and facilities clean and up to date. We will stay here again. June 29, 2014
Rated 5.0 out of 5.0 by Excellent service from check-in staff & Breakfast staff After a rather exhausting week we arrived to a smiling, friendly front desk. Even though there were graduations & a girls softball tournament the hotel was really quiet in the evenings. The rooms were clean & beds very comfortable. There is nothing like walking into a Holiday Inn Express Lobby & smelling the clean, welcoming smell unique to HIE. We had friends staying on other properties, but theirs did not compare at all. All our needs were immediately taken care of. Special thumbs up to the ladies in the breakfast room. Very attentive & helpful. WE LOVE THIS HIE & will be back. June 13, 2014
Rated 5.0 out of 5.0 by Facility & staff My job frequently brings me to Beaumont & the HIE Parkdale Mall is where I always stay. The rooms are always clean, neat, and the beds are very comfortable. The breakfast buffet is always well stocked & the rooms are quiet. The main thing I like about this location is the staff; they are all so very friendly & courteous. I would not hesitate to recommend this location to anyone. Great staff that will take good care of you! June 11, 2014
Rated 5.0 out of 5.0 by Great customer service I arrived at this Holiday inn exhausted and trembling from a near accident. I had planned to drive all the way to my destination but after my experience on the interstate I stopped at the first Holiday inn I saw. Robert the night staff was so welcoming and friendly. He was genuinely concerned about me and my safety. I did not have a reservation but he treated me like family and put me into a beautiful room. Thank you so much Robert for helping me out that night! You made me feel at home and represented Holiday Inn extremely well. June 2, 2014
Rated 5.0 out of 5.0 by Comfortable Room and Outstanding Service I always stay at this hotel in this area. The room is always clean, cozy and comfortable. The breakfast is always fresh and hot with eggs, sausage/bacon, muffins, cereals and juices. May 30, 2014
Rated 5.0 out of 5.0 by New, Beatiful and Modern Design Our experience was very good. We originally asked for a double room but all that was available was king. So, the manager upgraded us to a suite and reduced the price. This was the best Holiday Inn Express we stayed at as far as look and feel go. The shower walls are granite. The TV was a new flat screen LG. The desk chair was very comfortable. Extra blankets and pillows were stocked in the cabinet under the TV for the convertable sofa. Our sleep was comfortable. Our only gripe was that they ran of some breakfast items before breakfast ended by about an hour and they did not replenish these items. That was the first time we experienced that at a Holiday Inn Express. Still though, we were not too picky although they were nice to have. We would stay there again! May 14, 2014
Rated 4.0 out of 5.0 by Quiet area, clean and comfortable This hotel is nice, kind of set back away from everything. Clean and comfortable. Quick check in with pleasant staff. April 30, 2014
Rated 5.0 out of 5.0 by One of the Best Holiday Inn Express Location Been to several Holiday Inn/Holiday Inn Express chains and so far in my opinion, Beaumont NW Parkdale Mall location is one of the best there is. I would normally close to freeway, within I-10 area when staying in hotels as my job covers Texas, Louisiana & Mississippi, but i am very glad I chose to stay in this hotel which is about 6miles from I-10 @ Eastex freeway. So far, this location has exceeded my expectations. Awesome customer service, overall cleanliness, nice location just beside Academy Sports & Outdoor and very close to commercial area/mall. It is worth the extra 6mile drive from I-10 freeway. No doubt will be back in this hotel if I happen to be in the same area again. April 28, 2014
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