Rated 4.6 out of 5 by 189
reviewers.
Rated 5.0 out of 5.0 by Burkette great customer service
would recommend. staff was very friendly and rooms were very clean
February 28, 2015
Rated 5.0 out of 5.0 by Voiceman67 Cleanest property
I stay at a number of Holiday Inn Express, and this is by far, the cleanest! The staff is incredibly friendly and accommodating! I will be back for my third visit..... SOON!
February 23, 2015
Rated 5.0 out of 5.0 by vixter27 solution to my problem
Holiday Inn Express came through for me during last minute flight cancellations due to weather conditions. Prompt and courteous shuttle, check-in, housekeeping and check-out. Only issue I have is the fact that a safe was not available in the room
February 20, 2015
Rated 2.0 out of 5.0 by steph919 Nice rooms but Ok service
Overall, Nice hotel rooms. Very clean and nicely decorated. Had issues with room service and the front desk incorrectly running my card for payment.
February 18, 2015
Rated 5.0 out of 5.0 by dfganz Convenient, Clean and Very Accommodating
We were visiting friends in the area and chose this hotel for it's convenience. We are glad we did. It was very clean and convenient to get to. The rooms were updated and comfortable. We met friends in the lobby where there was a fireplace (fake) and a large TV, couches
February 11, 2015
Rated 5.0 out of 5.0 by Libbyp Great visit
Quiet room, comfortable bed, convenient location, friendly staff. I will definately return when I'm in the area.
February 10, 2015
Rated 5.0 out of 5.0 by Brad1227 Great Service
Always accommodating, always willing to help with local transportation. Only issue would be internet strength and speed
February 9, 2015
Rated 5.0 out of 5.0 by Jennifer Travel We needed a wine opener and the front desk went to the store to get us one.....Great Guest service,
Was going to a comedy show with my boyfriend and needed a last minute room in Bethlehem PA.
Decided on the holiday inn express, mainly because of the great travel website price but ended up being very happy with our choice . The check-in was super quick and convenient and we got to pick in a room there that allowed smoking which was a bonus for us and rare to find.
We realized that we brought the wine but however forgot to bring an opener. When my BF went down to ask to borrow a wine opener, the man at the front desk realized that they didn't have any in stock and insisted on going to the store to get us one (without charge)! Within 10 minutes, we got a call to our room stating that they had the wine opener ready for us and I got to enjoy a nice bottle of Zinfandel !
Now that's quality guest service!
- would definitely stay again =)
February 8, 2015
- 2015-03-04
- bvseo-cps-pl-PRR
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