 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property
Overall Experience 4.6
96%
Recommend This Property
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Good location, great service
Bysdfjew
August 10, 2016
Great service, clean rooms. Workout room was good as well.
Smoking everywhere!! Tractor trailers in the Night! Noisy
ByGlobeTravel2016
August 09, 2016
If you book here thinking you got a valuable rate- think twice: most overated smoking permitted and noisy property- with Night Staff that is incompetent..
If you think of complaining- you will be told by grumpy Night Staff- thats the way it is- complain as you wish!
Not your best Option close to ABE airport: Sad hotel.
( Hint: Competitive hotels across highway).
Stayed here for business
ByRingZero
August 09, 2016
Overall the hotel is nice and the staff is very friendly and helpful. I have stayed at this hotel multiple times for business and haven't had any issues. The breakfast is decent but the coffee is just a little on the weak side (I prefer a little bolder coffee). And, as always, the cinnamon rolls are great!
Awesome Staff-Clean Rooms
ByVABSOPS
August 05, 2016
The staff here is amazing and the accommodation's are awesome. Being out of Town and coming in for Business or Family visits, the Hotel is easy to access, local restaurants close by. I have used the Hotel many times over the last 15 years and the accommodation's has always been great. The staff is friendly and always willing to assist as needed.
Great Job to the Staff and Management of Holiday Inn Express!
Great Hotel For the Money
ByPDQ78
August 02, 2016
My partner and I stayed here for a wedding we were attending. Very clean and comfortable. Would def stay again.
Friendly hotel, good choice
ByBEK7
August 01, 2016
Stayed here while attending a multi-day event in Allentown. Great location, lots of restaurants etc in the area. Hotel room was very clean. Staff is very friendly
Home away from Home
ByMerryMaryAtl
July 28, 2016
The staff is so friendly and accommodating and really know the meaning of customer service. I was greeted by name every night coming in and wished a good day every morning on the way out. All of the requests that I made were met with a smile which I appreciated. I felt safe here especially for a woman alone on business. The breakfast bar was great and was kept stocked and the food was hot. The hotel on a whole is a little dated, but the staff and customer service is the best. I will definitely make this my home away from home on my returning trips.
PS: Need a garbage can next to the kitchen door so that the people on that side of the room don't have to walk all the way to the other side of the room to throw away their trash.
Perfect!
ByPjham
July 27, 2016
Everything about this Hotel was on point! From the customer service to the amenities, to the cleanliness of the room. You can't beat the price either!
A warm and responsive staff.
ByDoug from Maine
July 25, 2016
Really nice people. The hotel truly became my "home away from home" while I was in the area on business on and off for several months.
Great place to stay with excellent staff and service.
Byrascal11
July 24, 2016
I have stayed in this hotel several times and have thoroughly enjoyed it. The staff are very helpful, friendly and pleasant.
My only "complaint" is not specifically for this hotel but for all of the Holiday Inn hotels in general - the pillows are terrible. There is no such thing as a firm pillow and I often have to use three or four pillows to try to get comfortable to sleep because they are so soft. This complaint is not directed solely at this Holiday Inn Express but an overall observation of the Holiday Inn Hotels in general.
Breakfast
Bymamamunch06
July 18, 2016
I was VERY impressed with the breakfast- "Continental Plus". Lots of choices for protein, along with a beautiful selection of "naughty carbs" (pastries!) and fruit. (the cinnamon rolls were AWESOME!) The Staff kept things stocked and very clean. They were VERY attentive.
I Love this Hotel!
ByDeb from Utah
July 15, 2016
Make sure your plans include staying at The Holiday Inn Express! The staff is friendly and accommodating. The amenities are abundant. I love the pool and the walking paths that surround the property. You will sleep comfortably in their beds.