Rated 4.5 out of 5 by 256
Rated 5.0 out of 5.0 by Boomcar66 great housekeeping
thought housekeeping did a great job in cleaning and re-stocking room
they were all very pleasant
June 21, 2016
Rated 5.0 out of 5.0 by gooder1331 Great Vacation
In room coffee service now features the k-cup coffee maker ! :) We had a long-term stay and came back to the room to find treats waiting for us. All the staff were friendly and helpful. The room was comfortable and the pool was fabulous. Loved the hot tub!
June 13, 2016
Rated 2.0 out of 5.0 by Peanut102 NEVER AGAIN!!
We arrived here.......on June 4th, it was pouring rain! When we arrived back at our room.... to our SHOCK....the room was the way we left it! The sheets had not been changed....there were no fresh towels and our used towels were still on the floor, in the bath room. All the trash bins were full! I went downstairs and was told fresh towels would be sent up! twenty minutes later, we were still wet and waiting for towels. I phoned to let them know we were still waiting for towels. I was told to COME DOWNSTAIRS for the towels! It is almost 12:00a.m. WORST SERVICE EVER!
June 8, 2016
Rated 4.0 out of 5.0 by BMD2016 Soccer tournament stay
Very friendly staff but the hotel is a bit dated. Breakfast choices were ample each morning. Water pressure and bathrooms overall were underwhelming.
June 8, 2016
Rated 5.0 out of 5.0 by CY00 Excellent staff!
Every member of the staff that I made contact with was extremely courteous and helpful! The breakfast was a nice way to start the day. The facility was clean.
The only issue was the building is an older building that lacks some of the conveniences of newer buildings. There was no desk in the room or a charging station and the outlets were few and hard to find. I had to move the nightstand to be able to plug my phone in and charge it overnight.
June 6, 2016
Rated 1.0 out of 5.0 by 987jjjjj awful customer service
Started awful at check in with reserved room not available on a night the hotel was fully booked with the only employee on the grounds unable to make any decisions or reach a manager. Lucky for us a pleasant women was at the desk in the am and able to make adjustments to the bill. But I did not book a room here to have to go down the street and purchase an air mattress for family member to sleep on due to the only room left was a king and there were 3 of us. Based on my experience and those of the group I was with that weekend, I would not use this Holiday Inn location again.
June 5, 2016
Rated 1.0 out of 5.0 by James 48073 How do I give NO stars?
The desk staff and manager of this hotel were horrible. They did not provide us with he room that we had reserved 3 months earlier and in no way were apologetic or willing to resolve the situation. Avoid this location at all costs.
June 3, 2016
Rated 1.0 out of 5.0 by Verified Reviewer Poorly Run
I would never stay at this hotel again, no manager or maintenance available on a sold out Holiday weekend. There were multiple issues that could not be addressed by any staff members. I requested for a manager to call when she returned to work on Tuesday and no phone call was received.
June 1, 2016